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Senior MS Dynamics 365 F&O Functional Consultant Support & Change Management 503 Service Unavailable

5 years

0 Lacs

mumbai maharashtra india

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

support management service erp finance analysis configuration testing procurement inventory development integration documentation training compliance controls audit azure devops itil communication engagement certifications power sql reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking an experienced and proactive MS Dynamics 365 F&O Functional Consultant to lead support and change management activities for our enterprise ERP environment. The ideal candidate will have deep expertise in MS Dynamics 365 F&O modules, strong business process knowledge, and a proven track record in managing post-implementation support and change requests across finance and operations domains.

Experience Required:

5 Years

Location:

[Mumbai Onsite]

Employment Type:

Full-Time

Key Responsibilities

  • Lead functional support for live MS Dynamics 365 F&O environments, ensuring timely resolution of incidents and service requests.
  • Manage change requests, including impact analysis, configuration, testing, and deployment.
  • Collaborate with business stakeholders to gather requirements and translate them into functional specifications.
  • Configure and optimize MS Dynamics 365 F&O modules such as Finance, Procurement, Inventory, and Supply Chain.
  • Conduct root cause analysis for recurring issues and recommend process or system improvements.
  • Coordinate with technical teams for development and integration tasks.
  • Maintain detailed documentation for support activities, change logs, and configuration updates.
  • Provide training and guidance to end-users and junior consultants.
  • Ensure compliance with internal controls, audit requirements, and Microsoft best practices.

Required Skills & Qualifications

  • Minimum 5 years of experience in a functional role with Microsoft Dynamics 365 F&O or Dynamics AX.
  • Strong understanding of ERP business processes in finance and operations.
  • Proven experience in support and change management within D365 F&O.
  • Familiarity with Lifecycle Services (LCS), Azure DevOps, and ITIL-based support frameworks.
  • Excellent communication, stakeholder engagement, and problem-solving skills.
  • Bachelors degree in Business, Finance, IT, or a related field.

Preferred Skills

  • Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).
  • Experience with Power Platform, SQL, and reporting tools like Power BI.
  • Exposure to shared services environments or global ERP rollouts.
  • Ability to work independently and manage multiple priorities in a dynamic environment.

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