Senior D365 F&O Functional Consultant – Support & Change

Job Title: Senior Dynamics 365 F& O Functional Consultant – Support & Change

Management.

Experience Required: 5+ Years

Location: [Mumbai - Onsite], Goregaon location.

Employment Type: Full-Time

Job Summary:

We are seeking an experienced and proactive D365 F&O Functional Consultant to lead

support and change management activities for our enterprise ERP environment. The

ideal candidate will have deep expertise in D365 F&O modules, strong business

process knowledge, and a proven track record in managing post-implementation

support and change requests across finance and operations domains.

Key Responsibilities:

 Lead functional support for live D365 F&O environments, ensuring timely

resolution of incidents and service requests.

 Manage change requests, including impact analysis, configuration, testing, and

deployment.

 Collaborate with business stakeholders to gather requirements and translate

them into functional specifications.

 Configure and optimize D365 F&O modules such

as Finance, Procurement, Inventory, and Supply Chain.

 Conduct root cause analysis for recurring issues and recommend process or

system improvements.

 Coordinate with technical teams for development and integration tasks.

 Maintain detailed documentation for support activities, change logs, and

configuration updates.

 Provide training and guidance to end-users and junior consultants.

 Ensure compliance with internal controls, audit requirements, and Microsoft best

practices.

Required Skills & Qualifications:

 Minimum 5 years of experience in a functional role with Microsoft Dynamics 365

F&O or Dynamics AX.

 Strong understanding of ERP business processes in finance and operations.

 Proven experience in support and change management within D365 F&O.

 Familiarity with Lifecycle Services (LCS), Azure DevOps, and ITIL-based

support frameworks.

 Excellent communication, stakeholder engagement, and problem-solving skills.

 Bachelor’s degree in Business, Finance, IT, or a related field.

Preferred Skills:

 Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).

 Experience with Power Platform, SQL, and reporting tools like Power BI.

 Exposure to shared services environments or global ERP rollouts.

 Ability to work independently and manage multiple priorities in a dynamic

environment.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹1,200,000.00 per year

Application Question(s):

• What is your current CTC?

• What is your expected CTC?

• Total years of professional experience

• Do you have hands-on experience with Azure DevOps (e.g., pipelines, repo, boards)?

• Have you developed SSRS reports within D365 or AX environment?
• Do you have experience with Power BI integration or report development in D365 F&O?

• Do you write and execute Unit Tests in your current projects?

• Do you have experience on Microsoft Dynamics 365

F&O or Dynamics AX?

• Do you have experience on ERP business processes in finance and operations?
• Do you have experience in experience in support and change management within D365 F&O?

Education:

• Bachelor's (Preferred)

License/Certification:

• Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310) (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person

Expected Start Date: 18/08/2025