Senior Manager - Talent Excellence-International

Teleperformance (TP)

9 - 14 years

16 - 20 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

talent management employee engagement recruitment amadeus retention strategic sourcing international ticketing tourism holiday packages ticketing galileo iata vendor development procurement supply chain management reservation domestic ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to lead our Talent Excellence team, with a strong background in the BPO/Call Centre industry. The ideal candidate will have 9 to 15 years of experience and be based in [location to be specified].

Roles and Responsibility

Develop and implement talent management strategies to drive business growth.
Lead recruitment efforts to attract top talent globally.
Manage employee engagement and retention initiatives.
Collaborate with cross-functional teams to align talent with business objectives.
Analyze market trends and competitor activity to inform talent decisions.
Foster a culture of excellence and continuous improvement.

Job Requirements

Proven track record of success in talent management and leadership roles.
Strong understanding of global talent markets and trends.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and problem-solving skills.
Experience working in a BPO/Call Centre environment is preferred.

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