Job Summary: Silver Streak Multi-Speciality Hospital is looking for a smart, well-spoken, and presentable Guest Relations Executive (GRE) to enhance patient satisfaction and support the end-to-end patient journey across OPD and IPD settings . This role requires excellent communication skills , a pleasing personality , and the ability to handle patient concerns and aggression calmly and professionally . Key Responsibilities: Welcome patients and visitors with warmth and professionalism at OPD. Assist patients with registration, appointment scheduling, and navigation within the hospital. Offer counselling and reassurance to anxious patients and attendants, especially in high-stress departments. Support the IPD admission process , room allocation, and discharge coordination. Provide information about doctors availability, treatment plans, billing, and hospital services. Coordinate with clinical and non-clinical teams to ensure a smooth and positive patient experience . Manage feedback, resolve minor grievances, and escalate complaints to the appropriate authority when required. Handle difficult or aggressive patients and attendants with empathy, patience, and tact . Maintain high standards of grooming, etiquette, and confidentiality at all times. Candidate Requirements : Fresher or up to 2 year of experience in a similar role (healthcare/hospital/hospitality background preferred). Good communication skills in English and Hindi Well-groomed and presentable appearance. Ability to stay calm under pressure and deal with emotional or aggressive situations professionally. Strong interpersonal and problem-solving skills. Basic knowledge of MS Office and hospital protocols is an advantage. Preferred Qualities: A customer-centric attitude with a genuine desire to help people. Confident, polite, and able to multitask in a fast-paced hospital environment. Female candidates preferred (depending on patient demographics & comfort), but not mandatory. Why Join Us Be the face of a reputed multi-speciality hospital and impact patient satisfaction directly. Work in a supportive and professional healthcare environment. Opportunities for growth within guest relations, patient care, and hospital administration. Industry Type: Hospital / Healthcare Department: Patient Services / Front Office Location: Silver Streak Multi-Speciality Hospital Reporting To: Manager Guest Relations / Operations Head
Job Summary: Silver Streak Multi-Speciality Hospital is seeking a dedicated and result-oriented HR Recruiter with prior experience in the hospital or healthcare industry . This role is focused exclusively on end-to-end recruitment , including sourcing, screening, coordinating interviews, and salary negotiation. The ideal candidate should possess strong communication skills, a persuasive personality, and an established network within the hospital sector. Key Responsibilities: Handle end-to-end recruitment for clinical, paramedical, administrative, and support staff positions. Source candidates through job portals, hospital networks, referrals, and social media platforms. Screen resumes, conduct telephonic and face-to-face interviews, and coordinate with department heads for final selection. Negotiate salary packages in line with internal policies and budget constraints. Prepare and issue offer letters, and follow up for onboarding formalities. Maintain accurate and up-to-date records of all recruitment activities using Excel and HR tools . Maintain a strong professional network in the healthcare and hospital domain to support active and passive hiring. Ensure all hiring processes are conducted in a timely, efficient, and professional manner. Required Qualifications & Skills: Minimum 2 years of experience in recruitment, specifically in a hospital or healthcare setting (mandatory). Strong verbal and written communication skills . Proven ability to negotiate and close offers with candidates across levels. Proficiency in Microsoft Excel , recruitment trackers, and reporting. Strong networking skills within the hospital industry. Ability to work independently, manage multiple roles, and meet deadlines. Preferred Traits: A persuasive and confident recruiter with a keen understanding of healthcare staffing needs. Familiarity with hospital job roles, hiring cycles, and candidate expectations. Why Join Us Be part of a reputed and fast-growing multi-speciality hospital. Work in a professional, collaborative HR team with room for growth. Contribute directly to building an exceptional team of healthcare professionals. Industry Type: Hospital / Healthcare Department: Human Resources Location: Silver Streak Multi-Speciality Hospital Reporting To: HR Manager
Job Summary: Silver Streak Multi-Speciality Hospital is seeking a skilled and compassionate Paediatrician to join our expanding team of child healthcare specialists. The ideal candidate should hold an MD in Paediatrics and have at least 2 years of experience , with the ability to independently manage Neonatal Intensive Care Unit (NICU) patients. Key Responsibilities: Provide comprehensive medical care to infants, children, and adolescents. Diagnose and treat a wide range of paediatric conditions and infections. Manage critically ill neonates and premature babies in the NICU . Monitor growth and development, ensuring timely vaccinations and preventive care. Guide parents on child health, nutrition, and development. Collaborate with a multidisciplinary team including neonatologists, nurses, and other specialists. Respond to emergencies and provide timely medical intervention. Maintain clear, accurate, and up-to-date medical records. Required Qualifications & Skills: MD in Paediatrics from a recognized medical institution. Minimum 1 year of post-MD clinical experience . Proficiency in managing NICU cases is essential. Strong diagnostic, clinical, and decision-making abilities. Excellent communication skills and a child-friendly approach. Valid registration with the Medical Council of India (or relevant authority). Why Join Us Be part of a well-equipped, multi-speciality hospital with advanced neonatal care facilities. Work with a team committed to clinical excellence and compassionate care. Opportunities for growth, continuous learning, and leadership roles. Industry Type: Hospital / Healthcare Department: Paediatrics & Neonatology Location: Silver Streak Multi-Speciality Hospital Reporting To: Head Paediatrics Job Type: Full-time
Administer general, regional, and local anaesthesia during surgical and diagnostic procedures. Pre-anesthesia assessment and post-operative care of patients. Ensure patient safety and monitor vital signs throughout surgical procedures. Provide advanced life support and critical care in ICU settings. Manage anaesthesia for neurosurgeries and complex, high-risk procedures. Collaborate with surgeons, critical care teams, and nursing staff to develop appropriate anaesthesia plans. Participate in on-call duties and respond promptly to emergencies. Maintain accurate and up-to-date medical records and documentation. Skills & Qualifications: Diploma or MD in Anaesthesiology from a recognized institution. Minimum 1 year of clinical experience in anaesthesia and critical care. Experience in neurosurgical anaesthesia and ICU management is mandatory. Strong decision-making skills in high-pressure situations. Excellent communication and teamwork skills. Valid medical license and registration with the Medical Council.
A Front Desk Executive in a hospital serves as the first point of contact for patients, visitors, and healthcare professionals. They handle administrative tasks, provide information, and ensure smooth operations at the hospital reception. Key Responsibilities: Patient Interaction: Greet patients and visitors, provide information, and assist with inquiries. Appointment Scheduling: Book, reschedule, and manage patient appointments. Registration Documentation: Collect patient details, update records, and verify insurance documents. Billing Payments: Process payments, generate invoices, and handle cash/card transactions. Coordination: Liaise with doctors, nurses, and hospital departments for smooth patient flow. Telephone Handling: Answer calls, provide information, and transfer calls to relevant departments. Complaint Resolution: Address patient concerns and escalate serious issues to management. Sanitation Safety Compliance: Ensure the front desk area follows hospital cleanliness and safety standards. Skills Qualifications: Education: BA, or Bachelors degree or diploma in hospital administration, business administration, or a related field. Experience: 1-3 years in a similar role (preferably in a healthcare setting). Technical Skills: Knowledge of hospital management software, MS Office, and billing systems. Soft Skills: Excellent communication and interpersonal skills Multitasking and organizational ability Problem-solving skills Patience and empathy when dealing with patients Work Environment: Typically works at the hospital reception or front desk area. May require working in shifts, including weekends and holidays. Requires professionalism and a calm demeanor to handle stressful situations. Industry Type: Hospital / Healthcare
Silver Streak Multi-Speciality Hospital a 350 bedded tertiary care hospital in New Gurugram, is seeking a detail-oriented and experienced Accountant to join our Finance Accounts department. The ideal candidate should have strong knowledge of accounting principles, statutory compliance, hospital billing systems, and hands-on experience in healthcare financial management. The Accountant will be responsible for maintaining accurate financial records, ensuring timely reporting, and supporting the hospital s financial health through effective controls and cost management. Key Responsibilities Financial Accounting Reporting Prepare accurate and timely hospital financial statements. Maintain general ledger, journal entries, and trial balance. Ensure compliance with accounting standards and hospital policies. Handle monthly, quarterly, and annual financial closing on schedule. Billing Revenue Management Coordinate with billing department to verify accuracy of patient billing (IPD, OPD, diagnostics, pharmacy, procedures). Reconcile revenue with actual services rendered. Monitor receivables and follow up on collections (TPA, corporates, insurance, patients). Expense Cost Management Record, verify, and monitor hospital expenses. Conduct cost analysis of departments (OT, ICU, Diagnostics, Pharmacy, etc). Ensure timely vendor payments after reconciliation and approval. Compliance Audit Ensure statutory compliance: GST, TDS, PF, ESI, Professional Tax, etc Coordinate with internal and external auditors. Prepare audit schedules and ensure timely completion. Ensure adherence to hospital financial SOPs. Cash Flow Treasury Management Monitor daily cash flow and bank balances. Manage petty cash and cash collections from billing counters. Perform bank reconciliations and manage funds for operational requirements. MIS Management Support Prepare daily/weekly/monthly MIS reports (Revenue, Expenses, Receivables, Payables). Conduct variance analysis (budget vs actual). Provide financial insights for cost control and profitability improvement. System Process Control Ensure proper accounting systems in hospital software (HIS/ERP). Monitor financial data entry and minimize errors. Strengthen internal controls to prevent revenue leakage and fraud. Team Coordination Guide junior accountants, billing staff, and cashier team. Coordinate with hospital departments (Admin, Nursing, Diagnostics, Pharmacy, HR) for financial matters. Ensure smooth communication between finance and operations. Required Qualifications Skills B.Com / M.Com / MBA (Finance) / CA (Inter) with strong accounting knowledge. Minimum 2 years of experience (hospital/healthcare industry preferred). Proficiency in Tally ERP / hospital HIS software / MS Excel. Sound knowledge of statutory compliance (GST, TDS, payroll taxes). Strong analytical and problem-solving skills. Ability to work independently and as part of a team. High level of accuracy, confidentiality, and attention to detail. Why Join Us Be part of a leading multi-speciality hospital with structured financial systems. Opportunity to work in a fast-paced, challenging healthcare environment. Exposure to healthcare-specific financial operations (TPA, Insurance, Pharmacy, Diagnostics). Growth opportunities with continuous learning and professional development.
Silver Streak Multi-Speciality Hospital is seeking a detail-oriented and experienced TPA Manager to lead and streamline the hospital s Third-Party Administrator (TPA) operations. The ideal candidate should have minimum 5 years of experience in a TPA cell within a hospital setting and be we'll-versed in handling the complete cycle of patient approvals, claims processing, reconciliations, and recovery follow-ups. The role also involves coordination with insurance companies, empanelment of new TPAs, and ensuring timely collections and documentation. Key Responsibilities: Oversee the end-to-end TPA process, including patient pre-authorization, final approval, and billing coordination. Liaise with various insurance companies and TPAs to ensure smooth communication and claim settlement. Handle reconciliations and timely follow-ups for outstanding payments and shortfalls. Monitor turnaround time for approvals , and ensure minimal delays in patient discharge processes. Maintain accurate and updated documentation for all TPA-related interactions and audits. Coordinate with clinical and non-clinical departments to ensure complete and compliant claim submissions. Prepare and share regular MIS reports and dashboards related to TPA collections, rejections, and receivables. Manage and onboard new TPAs, corporates, and insurance panels for expanding the hospital s network. Address queries from patients and insurers with professionalism and clarity. Skills Qualifications: Graduate in any discipline; additional qualifications in Hospital Administration or Healthcare Management are preferred. Minimum 5 years of relevant experience in the TPA department of a hospital. Strong understanding of TPA protocols, insurance guidelines, and hospital billing systems . Excellent communication and negotiation skills to handle insurance partners and patients. Proficiency in MS Excel, hospital information systems (HIS), and TPA software. Ability to manage time-sensitive processes under pressure with high attention to detail. Knowledge of relevant statutory regulations, including IRDA guidelines. Preferred Attributes: Prior experience handling multiple TPAs and insurance providers. Strong analytical skills with a proactive approach to recovery and reconciliation. Ethical, process-driven, and focused on continuous improvement. A team player who can also independently take ownership of key functions. Why Join Us Be part of one of the region s leading multi-speciality hospitals with a strong TPA and corporate network. Opportunity to manage critical revenue functions and contribute to financial health. Work in a system-driven environment with opportunities for professional growth.
Silver Streak Multi-Speciality Hospital is looking for a strategic and result-driven Marketing Manager with at least 10 years of experience in the healthcare or service industry. The primary focus of this role is business development through key channels such as corporates, referral doctors, residential welfare associations (RWAs), and community societies . The ideal candidate should possess excellent networking skills, a strong understanding of healthcare marketing, and a proven track record of driving growth through multi-channel initiatives. Key Responsibilities: Develop and execute business development strategies to increase patient footfall and revenue. Build and manage strong relationships with corporate clients , including conducting health talks, we'llness camps, and tie-ups. Identify, onboard, and engage referral doctors and clinics to build a sustainable referral network. Organize and implement outreach programs targeting RWAs, clubs, and societies to promote hospital services. Plan and execute local marketing activities , community engagement events, and promotional campaigns. Monitor and analyze marketing performance metrics; prepare regular reports for management. Collaborate with clinical departments to promote high-end specialties and packages. Identify new business opportunities and develop innovative service offerings. Manage digital and print marketing initiatives in collaboration with the in-house or external creative team. Ensure consistent hospital branding and visibility across offline and online channels. Required Qualifications Skills: Postgraduate in Marketing, Business Administration, or a related field. Minimum 10 years of marketing/business development experience, preferably in a hospital or healthcare setting. Strong corporate networking and B2B relationship-building skills. Experience in working with RWAs, community groups, and healthcare referral networks. Excellent communication, negotiation, and presentation skills. Knowledge of healthcare marketing trends, strategies, and local market dynamics. Proficient in MS Office; familiarity with CRM and marketing tools is a plus. Ability to work independently and manage multiple projects simultaneously. Preferred Attributes: Prior experience in a healthcare marketing/business development role is highly desirable. Self-motivated, proactive, and target-oriented professional. Strong leadership qualities and team management experience. Ability to think strategically while delivering tactical outcomes. Why Join Us Be a part of a growing multi-speciality hospital with a strong vision for patient care and innovation. Opportunity to lead impactful marketing initiatives that directly contribute to hospital growth. Work in a collaborative, mission-driven environment that values excellence.
Silver Streak Multi-Speciality Hospital is looking for a motivated and energetic Marketing Executive with 2 3 years of experience in healthcare industry marketing. This role involves executing on-ground marketing activities, coordinating with referral partners, supporting corporate outreach, and building brand visibility through community engagement initiatives. Key Responsibilities: Assist in implementing marketing campaigns and promotional activities across various channels. Coordinate with referral doctors, clinics, and diagnostic partners to maintain strong relationships. Support corporate outreach efforts including we'llness camps, health talks, and employee engagement programs. Engage with RWAs, local communities, and societies for organizing health check-up camps and awareness events. Distribute marketing materials and ensure branding visibility in targeted locations. Conduct market research and collect feedback from patients, partners, and community stakeholders. Assist in managing the hospital s social media presence and content coordination. Prepare daily and weekly reports on field activities, visits, and outcomes. Collaborate with the creative team for timely execution of marketing collaterals. Track and report competitors activities and recommend actionable insights. Ensure consistent hospital branding and visibility across offline and online channels. Required Qualifications Skills: bachelors degree in Marketing, Business, or related discipline. 2 to 3 years of experience in healthcare, hospital, or service industry marketing. Strong interpersonal skills with the ability to communicate and build relationships effectively. Willingness to travel locally and conduct field activities on a regular basis. Good knowledge of MS Office (Excel, Word, PowerPoint) and basic digital tools. Ability to work under supervision, meet deadlines, and maintain daily reporting discipline. Preferred Attributes: Prior experience in hospital/clinic marketing is a strong advantage. A proactive attitude with a passion for customer interaction and community engagement. Excellent verbal and written communication skills in English and local languages. Team player with a go-getter mindset and willingness to take ownership. Why Join Us Be part of a dynamic and growing hospital with a commitment to community health and service excellence. Gain hands-on experience in healthcare marketing and develop a rewarding career path. Work with a passionate team and contribute to meaningful patient outreach initiatives.
Silver Streak Multi-Speciality Hospital is looking for a dynamic and experienced HR Manager to lead our human resources function. The ideal candidate should have a minimum of 10 years of HR experience , preferably in a corporate or healthcare setting , and must have handled a team of at least 250 staff . The role involves overseeing the entire employee lifecycle, ensuring statutory compliance, managing recruitment, and strengthening people practices across the hospital. Key Responsibilities: Oversee all HR operations including recruitment, onboarding, payroll, performance management, and exit formalities . Handle statutory and legal HR compliance (PF, ESI, gratuity, Shops Establishment Act, labor laws, etc). Ensure smooth functioning of employee grievance redressal, disciplinary actions, and conflict resolution. Lead end-to-end recruitment across clinical, paramedical, and non-clinical departments. Drive employee engagement, training development initiatives. Maintain and update HRIS and employee documentation accurately. Design and implement HR policies aligned with hospital goals and ensure internal communication of the same. Monitor leave management, attendance, shift scheduling, and manpower planning. Prepare HR reports and MIS for management review. Coordinate with finance and operations departments on payroll, budgeting, and manpower forecasting. Required Qualifications Skills: Graduate/Postgraduate in Human Resources, Business Administration, or a related field. Minimum 10 years of experience in HR, preferably in a corporate or multi-speciality healthcare setting . Proven experience in managing a workforce of 250+ employees . Strong knowledge of statutory and legal HR compliance in India. Excellent interpersonal, leadership, and communication skills. Proficiency in MS Office and HR software/HRIS systems. Strong analytical, problem-solving, and decision-making abilities. Preferred Attributes: Prior experience in hospital or healthcare HR management is a plus. Ability to multitask, prioritize, and work effectively under pressure. A people-first mindset with a strong ethical and professional approach. Why Join Us Be part of a leading multi-speciality hospital shaping quality healthcare. Opportunity to lead strategic HR transformation and workforce development. Work in a collaborative environment committed to growth and excellence.