Designation: Senior Manager Education-B.E. Electronics./Background in electronics manufacturing Experience-15 years Knowledge of-- Results-driven professional with 15+ years of relevant experience in Quality Assurance & Quality Control departments. ISO/TS 16949/IATF Electronics and Automotive Industry. Experience in SQA, In process quality, Product/Process validation, Customer quality (Line & Warranty failures), Project coordination. Experience in conducting Internal Quality Audits for ISO 9001:2015, TS16949:2009, IATF 16949:2016 Have faced Pre-certification, Certification, Surveillance, and Recertification Audits of ISO 9001:2008, TS16949, IATF 16949:2016 Knowledge of Quality tools like: - Pareto Charts, Pie charts, Fish- bone diagram, Scatter Diagram, Histogram, Stratifications, Check sheet. TPM Quality tool like: Kaizens sheets, 6w2h sheets, 4 M Methodology. Knowledge of core tools like APQP, PPAP, FMEA, SPC, MSA. Knowledge of electronic components e.g. Semiconductor material, PCBs etc. Knowledge of troubleshooting and analysis of electronic circuits Knowledge of Lean manufacturing and tools-5S,7 waste, Inventory management, Ergonomic workstations, DWM, Workplace visualization, OM, PM, Kaizen Poka yoke etc. Required knowledge of processes like soldering, plastic and rubber molding, wire harness, DC etc. Responsibility: Overall in charge of incoming quality, In process & Product quality, Customer quality (Line & Warranty failures), Process & product audits, SCVD development. Training related to products. Responsible for the effective implementation of QMS standard IATF in the organization. Responsible for the effective implementation of lean manufacturing in the organization. SQA – Supplier Quality Assurance: - Incoming inspection plans preparation and implantation, and timely updation. Plan and conduct the supplier process audits. Monitoring supplier Quality issues, actions plan and effectives of supplier CAPA Deviation monitoring. Training to supplier related to products & systems. Quality representative in supplier selection team. In Process & Products Quality: Inprocess quality plans preparation -1st piece approval, set up approval, Operator maintainace checklist. Process audit checklist preparation, Plan and conduct the process audit as per checklist Monitoring the Inprocess rejection, analysis of rejection, CAPA on the same. Arrange training for new joiner’s OJT, process, Product knowledge & their evaluation after every 3 months. Plan and conduct DOCK audit Plan and conduct the product audits. Making improvement projects related to processes. Identifying Possible failure modes, identify poke-yoke on assembly lines. Responsible for the calibration for of all instruments in-house and from outsource agencies. Plan and conduct MSA Activity as per plan for gauges & instruments, operators Plan and conduct SPC Activity for critical dimensions. Customer Quality: - Responsible for the collection of customer complaints. (warranty and field) Immediate response to customer for containment action. Analysis of customer complaint with CFT and decide the CAPA. Communicate the 8D reports to the customer within timeline. Monitor and analysis CSI Responsible for the customer audits Visiting at customer at defined frequency for warranty failures. PPAP documents preparation Approval of PPAP and PSW sign off with customer. Monthly MIS preparation Customer specific requirement implementation in the organization. Show more Show less