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EXL Services
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Senior Manager

Senior Manager

EXL Services

4 years

6 - 10 Lacs

noida

Posted:9 hours ago| Platform: GlassDoor logo

Apply

Skills Required

analysis engagement management data ai analytics automation development workflow design gcp vertex evaluation metrics testing integration api drive visualization reporting model support reports

Work Mode

On-site

Job Type

Part Time

Job Description

Senior Manager

EXL/SM/1455907

Digital SolutionsNoida

Posted On

19 Aug 2025

End Date

03 Oct 2025

Required Experience

4 Years

Basic Section

Number Of Positions

Band

Band Name

Senior Manager

Cost Code

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

0.0000 - 0.0000

Complexity Level

Not Applicable

Work Type

Organisational

Group

EXL Digital

Sub Group

Digital Solutions

Organization

Digital Solutions

LOB

Digital Solutions

SBU

Xtrakto.AI

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

BUSINESS ANALYSIS

REQUIREMENT GATHERING

STAKEHOLDER ENGAGEMENT

PROJECT AND RESOURCE MANAGEMENT

DATA SCIENCE - AI

ANALYTICS

UAT

PROCESS AUTOMATION

AGENT DEVELOPMENT

MANAGING AGENTS

MANAGING WORKFLOW

WORKFLOW DESIGN

GOOGLE CLOUD PLATFORM

GCP

GOOGLE ANALYTICS

GOOGLE CLOUD

GOOGLE ANALYTICS (GA4)

Minimum Qualification

No data available

Certification

No data available

Job Description

Translate business objectives into scalable AI agent solutions on Vertex AI Agent Builder. Elicit and document stakeholder requirements, define agent goals and playbook instructions, configure data grounding with Vertex AI Search and custom datastores, establish evaluation metrics and A/B testing protocols, coordinate integrations via Integration Connectors and API Hub, and lead user acceptance testing and change management to drive measurable business outcomes.
Required experience in understanding and managing Requirements Gathering, Vertex AI based solutions, Agent Based Worflows, Playbooks, Data Grounding, KPI, Data Analytics, Data Visualization, Google Cloud, Reporting, Workflow Design, Model Evaluation, Stakeholder Management, Data Science, A/B Testing, UAT, Process Automation.
Define agent goals, workflows, and playbooks aligned with business objectives.
Collaborate with stakeholders to document processes and translate needs into technical specifications.
Evaluate agent performance using data analytics, KPIs, and A/B testing.
Leverage data science and visualization tools to generate actionable business insights.
Support user acceptance testing (UAT) and process automation initiatives.
Prepare reports and presentations to communicate findings and recommendations.
Ensure solutions are scalable, measurable, and aligned with organizational strategy.

Workflow

Workflow Type

Digital Solution Center

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