Overview:
Creative Production & AI Operations Manager
Asana
Key Responsibilities:
Leadership & Team Management
- Lead, coach, and inspire a distributed team of virtual stylists, image quality specialists, and external production partners.
- Build, scale, and manage large outsourced teams, ensuring high productivity, engagement, and alignment with brand standards.
- Establish clear team goals, performance metrics, and accountability systems to drive excellence and consistency.
- Partner with cross-functional stakeholders — including creative, AI, and brand teams — to align operational output with business objectives.
Project & Process Management
- Oversee end-to-end project workflows for virtual styling and AI image production, from concept to final delivery.
- Manage projects in
Asana
, ensuring accurate task planning, prioritization, resource allocation, and deadline tracking. - Develop and maintain production schedules, capacity plans, and project dashboards to ensure operational visibility.
- Identify bottlenecks and drive process improvements that enhance quality, efficiency, and throughput.
- Implement structured project management methodologies to ensure consistency across teams and vendors.
3PL & Vendor Operations Management
- Manage relationships with third-party logistics (3PL) and external production vendors, ensuring operational excellence and scalability.
- Oversee vendor performance, quality standards, and service-level agreements (SLAs).
- Develop frameworks for evaluating and improving vendor efficiency, communication, and output quality.
- Lead vendor onboarding, training, and ongoing performance reviews to ensure alignment with company expectations.
Quality Control & Image Governance
- Establish and maintain rigorous standards for image quality, styling accuracy, and brand consistency.
- Oversee systematic QC processes and collaborate with internal and outsourced teams to resolve defects or inconsistencies.
- Partner with AI and creative teams to enhance virtual styling models, rendering accuracy, and fashion authenticity.
- Document and evolve quality benchmarks based on data-driven performance analysis and feedback loops.
Innovation & Continuous Improvement
- Champion operational innovation by integrating emerging tools, automation, and AI advancements into workflows.
- Stay current with trends in virtual styling, digital fashion, and AI imagery to inform process enhancements.
- Develop playbooks, SOPs, and training materials to standardize best practices across all teams and partners.
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Qualifications
- Bachelor’s degree in Fashion Design, Merchandising, Visual Arts, Operations Management, or a related field (or equivalent experience).
- 5+ years of experience in digital fashion, creative operations, or e-commerce production — with proven experience managing outsourced or offshore teams.
- Strong proficiency in Asana (or similar project management platforms such as Airtable or Monday.com) for team coordination, task tracking, and workflow automation.
- Demonstrated success in leading cross-functional teams and managing large-scale, fast-paced creative projects.
- Experience overseeing 3PL operations or external vendor management in a creative production or digital content environment.
- Deep understanding of digital image quality standards, styling principles, and fashion aesthetics.
- Excellent leadership, organizational, and interpersonal communication skills.
- Ability to balance creative excellence with operational efficiency and data-driven decision-making.
What You’ll Bring
- A leader’s mindset with hands-on operational experience & project management skill set.
- Expertise in managing projects and teams using
Asana and structured project management frameworks
. - A strong ability to collaborate across creative, technical, and production teams while driving scalable results.
- Passion for pushing the boundaries of fashion and technology through innovative digital workflows.
Interview Process
We aim to make our hiring process efficient, transparent, and focused on finding the right mutual fit. The process typically includes the following stages:
Stage 1: Intro Call (20–30 mins)
Goal: To assess cultural alignment, mindset, work ethic, and overall role fit.
Stage 2: Deep-Dive Interview with Operations Head (45–60 mins)
An in-depth conversation focused on your past experience, approach to leadership, creative production workflows, and ability to manage complex AI and vendor operations.
Stage 3: Founder Round (30 mins)
Final discussion to evaluate:
- Ownership and execution mindset
- Personality and collaboration fit with founders
- Speed of thinking, humility, and hustle
