Posted:4 days ago|
Platform:
On-site
Part Time
About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What’s in it for YOU
Role Purpose
Responsible for managing the day–to-day planning, operation and problem-solving of team of tenured Omni-channel SMEs in order to meet with the required service level standards across email/voice/chat channels for premium customers as well as manage email channels across customer segments.
Role Accountability
Measures of Success
Technical Skills / Experience / Certifications
Competencies critical to the role
Qualification
Graduate in any discipline
Preferred Industry
FSI
SBI Card
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