Senior Manager - Change & Project Management (HR)

a minimum of 6-8 years of

Key Responsibilities

1. Change Management Strategy

• Design and implement a comprehensive change management framework to support the people transformation agenda
• Partner with the HR Transformation Lead to anticipate change impacts and develop strategies for stakeholder buy-in and adoption.
• Work closely with global and zone teams to align Indias transformation messaging with broader LOral priorities.

2. Communications

• Develop and execute an integrated communications plan to support the transformation narrative internally.
• Craft messaging and storytelling that translates complex change programs into inspiring and actionable communication for managers, leaders, and employees.
• Manage all communication channels and formats leadership messages, townhalls, videos, toolkits, FAQs, and manager cascades.
• Coach leaders and HRBPs on effective communication and change leadership behaviors.

3. Stakeholder Engagement

• Identify key influencers across the organization to drive change at every level.
• Create feedback loops to capture employee sentiment and adjust plans accordingly.
• Partner with Learning & Talent Management Lead, and HRBPs to embed change in talent and capability-building initiatives.

4. Project Management

• Work collaboratively with internal & external stakeholders to ensure change management and communication workstreams are fully integrated with project milestones.
• Track success metrics (e.g., awareness, adoption, readiness) and report progress to leadership.

Key Deliverables:

• Design and execute a comprehensive change management strategy to enable the success of the people transformation agenda.
• Develop a clear and consistent change narrative that connects organizational goals to employee purpose and daily work.
• Create and implement an integrated communication plan for leaders, managers, and employees across all business divisions and functions.
• Partner with HR, Learning, and Consultants to embed change levers in capability and organization design initiatives.
• Develop and manage communication assets Mancom & manager messaging, presentations, FAQs, playbooks, toolkits, and storytelling campaigns.
• Measure and report on change effectiveness and adoption metrics
• Coach and equip managers and HRBPs to act as change agents through targeted communication and learning interventions.

Key Competencies:

• Change Leadership:

  Strong grasp of change management principles (e.g., Prosci, Kotter) and ability to apply them pragmatically in a business context.

• Strategic Communication:

  converting complex transformation programs into simple & inspiring calls-to-action

• Stakeholder Influence:

  Skilled in influencing & collaborating across senior leadership, global and zone teams, and consulting partners.

• Project Management

• Storytelling & Creativity:

  Exceptional written and visual communication capability

• Analytical Thinking & Data Orientation:

  Uses feedback, metrics, and employee insights to continuously improve communication effectiveness.

• Collaboration & Agility

• Strong Emotional Intelligence

  & ability to foresee and anticipate changes

Key Relationships:

• Internally HR team, Country leadership (Mancom & Divcoms), People Development & Learning team at local & zone levels, Corp. Communications & Employer Branding teams, Controlling teams, Sourcing & Legal teams
• Externally Consultants, Creative & communication agencies

Physical Demands:

• Travel will be need based

Education:

• Postgraduate degree in Human Resources/ Organizational Psychology/Communications, or Business Management from top schools
• Certification in Change Management (e.g., Prosci, Kotter, or equivalent) preferred.