Senior manager AGM

Job Title: Sr. Manager/AGM (Individual Contributor) Location: Anywhere in Delhi / NCR, Maharashtra, or Gujarat Industry: Logistics and Supply Chain Job Summary: We are seeking an experienced and dynamic Sales Manager with a proven track record in the freight forwarding industry. The ideal candidate will have 8+ years of experience in sales and business development within the logistics and supply chain domain, demonstrating exceptional skills in driving revenue growth, managing key accounts, developing strategic partnerships, and proven experience in the international market. The Sales Manager will be responsible for identifying new business opportunities, building and nurturing client relationships, and achieving sales targets. This role requires strong leadership capabilities, industry expertise, and a results-oriented mindset to contribute to the company's growth and profitability. Key Responsibilities 1. Sales Strategy and Business Development • Develop and execute effective sales strategies to achieve revenue and profit growth in alignment with company goals. • Identify and pursue new business opportunities in sea freight, air freight, and other logistics services. • Conduct market research to understand customer needs, competitor activities, and industry trends. • Prepare and deliver compelling sales proposals and presentations tailored to client needs. 2. Client Relationship Management • Build and maintain strong relationships with key customers, ensuring high levels of client satisfaction. • Act as the primary point of contact for clients, resolving issues and addressing concerns proactively. • Conduct regular meetings and business reviews with clients to ensure service quality and explore new opportunities. 3. Team Collaboration and Leadership • Collaborate with internal teams (operations, customer service, pricing) to ensure seamless service delivery. • Mentor and guide junior sales team members, sharing best practices and industry knowledge. • Provide regular feedback to management on sales performance, market developments, and customer feedback. 4. Performance Monitoring and Reporting • Achieve assigned sales targets, including revenue, profit, and account acquisition goals. • Maintain accurate records of sales activities, client interactions, and pipeline status using CRM tools. • Prepare regular sales reports, forecasts, and performance analyses for senior management. Educational Qualifications: Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related field (MBA preferred). Experience: Minimum of 8 years of sales experience in the freight-forwarding industry, with a focus on air and sea freight, with international experience. In-depth knowledge of international logistics, shipping lines, and freight forwarding services, Strong negotiation, communication, and presentation skills. Key Performance Indicators (KPIs) • Revenue and profit growth. • New account acquisition and client retention. • Client satisfaction scores. • Sales pipeline conversion rates. • Market share growth in assigned territories. Show more Show less