Senior GTM Technology Development & Support Manager

Senior Go-To-Market (GTM) Technology Developer/Architect

In this hybrid role—70% development and 30% administration—you will partner with cross-functional stakeholders to build scalable solutions that drive operational efficiency across our Sales, Marketing, and Customer Success functions.

This is an ideal opportunity for a technical expert with deep Salesforce development experience and a strong understanding of GTM business processes to play a critical role in shaping our technology architecture.

Key Responsibilities

• Architect and Implement Solutions:

  Design, develop, and deploy robust technical solutions within Salesforce and its integrated systems (Chilipiper, Salesloft/Gong, Marketo, CPQ) to support core GTM workflows.

• Development-Focused Execution:

  Take ownership of development activities (70%) including customizations, integrations, and platform extensions using Apex, LWC, and other technologies.

• Stakeholder Collaboration:

  Partner closely with Sales, Marketing, and Customer Success stakeholders to understand business strategies and translate them into scalable technical implementations.

• Code Quality & Reviews:

  Conduct and participate in peer code reviews to maintain high standards of code quality, reuse, and consistent design patterns.

• Full Lifecycle Participation:

  Contribute to the full application development lifecycle—including technical design, development, testing, deployment, and maintenance.

• Salesforce Administration:

  Manage routine administrative tasks (30%), including user support, configuration, data integrity, and performance tuning.

• Issue Resolution:

  Analyze, diagnose, and resolve system defects and issues during various stages of project delivery and production operations.

• Documentation & Best Practices:

  Develop and maintain comprehensive technical documentation for reference and operational continuity.

• Cross-Functional Collaboration:

  Work in partnership with operations and technical teams to align GTM technologies with business goals and long-term scalability.

Qualifications and Skills

• Experience:

  7+ years of Salesforce development experience, with proven expertise in Sales Cloud and Salesforce CPQ (including support for recurring billing models).

Technical Proficiency:

• Solid experience in Salesforce integrations (REST/SOAP APIs, iPaaS platforms).
• Strong command of additional web technologies: SQL, SOQL, JavaScript, HTML, and CSS.
• Experience implementing GTM Tech AI Agents (AgentForce or Others) using LLM’s such as Chat GPT/Open AI, Claude/Anthropic and Google Gemini that integrate with multiple GTM tech systems

Salesforce Ecosystem Expertise:

• Strong understanding of Salesforce data architecture and object model.
• Deep experience in Salesforce lead and opportunity management, quoting processes, and end-to-end GTM workflows.

Process Knowledge:

• Familiarity with critical GTM processes, including:
• Lead-to-Opportunity
• Opportunity-to-Close
• Sales-to-Customer Success handoff

Strategic Thinking: