Senior Executive Client Servicing

Job Description

1. Client Relationship Management: -Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns. -Develop and maintain strong, trusting relationships with clients. -Serve as the primary point of contact for all client inquiries, requests, and concerns. -Regularly communicate with clients to understand their needs, objectives, and feedback. 2. Coordination and collaboration: -Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects. -Coordinate project timelines, budgets, and deliverables to meet client expectations. -Collaborate with cross-functional teams to ideate and conceptualize weekly/monthly content calendars, pitches, and campaigns. - Provide regular updates to clients on the status of the deliverables. 3. Quality Check: -Quality Check and posting on social media platforms. 4.Timelines and Schedules: -Assist managers in prioritizing tasks and maintaining timelines and schedules. -Prioritize tasks across various brands ensuring the timely & accurate delivery of client work. -Promptly responding to emails. 5. Research: - Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention - Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. - Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs 6. Reports -Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation -Assist in creating reports for social media and brand analysis. -Create & update weekly JSRs. 7. Time Management: -Following of internal TATs, tasks prioritization, and timely delivery of work. 8. Vendor Management: -Invoicing and follow-up on payments. -Maintain relevant trackers with accurate information Show more Show less