Application link: https://forms.gle/k9TcpMJjHeepESav7
*See all roles we’re hiring for 👀*
*
Note: This role is in-person in Indiranagar, Bangalore
🚀 READ ON IF YOU WANT TO…
- Build a product users LOVE
- Want to create MASSIVE impact
- Want to do the BEST work of your life
- Work with a PASSIONATE and KICK-ASS team, with a vision that will blow your mind
❓ ABOUT ARROWHEAD
What we are:
The most human-like voice AI bot for BFSIWhat we are in more details:
See it for yourself through our bot calls below:- Loan sales call: https://drive.google.com/file/d/1CxbETNMRSba7idz_0IgMxotj3jRjD85q/view?usp=sharing
- Health insurance sales: https://drive.google.com/file/d/156pv9cdWyRrwX7ef5JBt3K28A72_PYEr/view?usp=sharing
What we’ve done:
Proven to be the most human-like bot in the market (Competed in POCs against 6+ other voice AI companies and came out as #1 to win contracts)- We’ve grown the fastest of any voice AI company in India - in <8 months, working with:
Banks / NBFCs:
Aditya Birla, RBL Bank, Axis Bank, IndusInd Bank, Shriram Finance, Bajaj Auto and othersFintechs: Cred,
Paytm, Turtlemint, InsuranceDekho, Simpl and othersOthers:
Physics Wallah, Tata 1MG, Aakaash Institute, upGrad and othersOur funds:
Just closed our $3 mn seed round 💰
⭐️ OUR CLIENTS
- Aditya Birla
- Axis Bank
- Paytm
- Cred
- IndusInd Bank
- Shriram Finance
- Bajaj Auto
- Tata 1MG
- … just to name a few
🙌
WHAT OUR EXISTING TEAM SAYS ABOUT OUR CULTURE
Arrowhead’s culture is nothing like i’ve seen in any organization I’ve worked at. I actually feel like I can express my ideas and that they will be heard and implemented here. I’ve never felt this empowered before.❤️ GROW TO UNPARALLELED LEVELS ****
deep focus
It is not for the faint of heart - you will learn the most, grow the most and do the most you’ve ever done.
But you have to be willing to put in that blood, sweat and tears to get there.
🧑💻 YOUR ROLE
Senior Software Engineer
Your work will involve:
Own end-to-end product development
– from requirement gathering and architecture design to implementation and launch, you'll shepherd features through their complete lifecycle.Build for massive scale
– develop systems that can handle hundreds of thousands of calls per day with high reliability and performance.Innovate through research
– stay current with cutting-edge technologies, read research papers, and implement state-of-the-art solutions that give us a competitive edge.Architect distributed systems
– design robust, scalable infrastructure that can handle our growing customer base and evolving product requirements.Optimize for performance
– identify and resolve bottlenecks to ensure our voice AI delivers natural, real-time conversations without latency issues.
🚀 Why This Role Rocks
- You'll have a
front-row seat
to building and scaling cutting-edge voice AI infrastructure. - You'll get to work on
system architecture, performance optimization, and scalability solutions
. - You will be implementing infrastructure that powers conversations with some of India's biggest enterprises (Our voice AI technology is vetted by technical leaders at companies like Paytm).
- You'll have
direct impact
on product reliability, performance, and the company's technical trajectory. - You'll build
mission-critical systems
that enable hundreds of thousands of AI conversations daily.
✅
QUALIFICATIONS
What We're Looking For
5+ years
experience in data science, machine learning, or related field- Strong background in
natural language processing (NLP)
and conversational AI systems
- Experience with
speech recognition
and text-to-speech
technologies - Proficiency in
Python
and data science libraries (NumPy, Pandas, scikit-learn) - Familiarity with
deep learning frameworks
(PyTorch, TensorFlow, Hugging Face) AI & ML Skills
Experience fine-tuning language models
(LLMs) for specific domains or tasks- Expertise in
analyzing conversational data
at scale and extracting actionable insights - Knowledge of
customer intelligence systems
and experience building data-driven applications - Understanding of
speech-to-text optimization
and improving transcription accuracy Data Engineering & Analytics
Experience with large-scale data processing
(handling hundreds of thousands of conversations)- Ability to design and implement
data pipelines
for continuous model improvement - Knowledge of
feature engineering
techniques for conversational data - Experience with
A/B testing
methodologies to evaluate model improvements - Familiarity with
data visualization tools
for presenting insights to stakeholders Startup Mindset
You've built and deployed ML models
in production environments- Comfortable with
fast-paced environment
where you'll own critical data science decisions Collaborative
approach - you work well with engineering teams, product, and foundersGrowth-minded
and excited about building customer intelligence systems that scale
🙋 SOUNDS LIKE YOU?
User-obsessed:
Users come first, above all else.Communication:
You over-communicate. You communicate clearly and precisely, both verbally and in writing, including explaining technical concepts.Timeliness:
You respect timelines and communicate beforehand if there is a blockerOwnership
: You proactively take initiative to find solutions and focus on what must be done to create success.Grit
: You pursue challenging goals with passion and courage.Intellectual curiosity:
You want to constantly push yourself out of your comfort zone to try and learn new thingsEntrepreneurial:
You are empowered to take decisions and act on them, treating this startup as your own