Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Panchkula
>
Grazitti Interactive
>
Senior Customer Success Manager

Senior Customer Success Manager

Grazitti Interactive

7 - 12 years

15 - 17 Lacs

Panchkula

Posted:9 hours ago| Platform:

Apply

Skills Required

Product engineering Relationship building SAAS Cross functional coordination Account management enterprise support Management Customer engagement Enterprise software Ajax

Work Mode

Work from Office

Job Type

Full Time

Job Description

We re looking for a Senior Customer Success Manager to lead customer engagement, retention, and growth for SearchUnify, our AI-powered enterprise search platform. This role is critical in ensuring our customers achieve long-term value, maximize product adoption, and grow with us.

If you re passionate about building strong customer relationships, have a background in SaaS or technical client-facing roles, and thrive in fast-paced environments this is the opportunity for you.

Key Skills

7+ years of experience in Customer Success, Sales, or Account Management.

Strong understanding of B2B SaaS and enterprise support platforms.

Excellent communication and relationship-building skills.

Ability to manage renewals, upsell opportunities, and cross-functional coordination.

Strong problem-solving mindset with experience handling escalations.

Detail-oriented and results-driven, with a customer-first approach.

Technical background or familiarity with enterprise software preferred.

Roles and Responsibilities

Act as the primary advocate for assigned accounts, ensuring a consistent, value-driven experience.

Own and manage account renewals, upselling, and reporting metrics.

Collaborate with delivery teams to ensure timely, high-quality implementations.

Maintain strong customer relationships, driving satisfaction and loyalty.

Understand client goals, align platform capabilities, and ensure value realization.

Coordinate with internal stakeholders including product, engineering, and support.

Track account health, proactively address risks, and identify growth opportunities.

Drive customer transformation and engagement through strategic touchpoints.

Life at Grazitti
Share Your Profile

We are always looking for the best talent to join our team

Contact Name

Email Address

Contact Number

Country

Skills

Upload Your CV *

Select File

I understand and agree that the information submitted in this form will be transmitted to, stored and processed by Grazitti Interactive, in accordance with their .

More Jobs at Grazitti Interactive

Salesforce Developer

Mohali, Panchkula

3 - 5 yrs

INR 10 - 15 Lacs

Lead - Salesforce

Mohali, Chandigarh, Panchkula

7 - 8 yrs

INR 15 - 25 Lacs

IT Head

Panchkula

10 - 18 yrs

INR 16 - 30 Lacs

Ms Dynamics Developer

Chandigarh, Panchkula

5 - 10 yrs

INR 9 - 19 Lacs

Fullstack Developer

Chandigarh, Panchkula

3 - 6 yrs

INR 5 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Grazitti Interactive

IT Services and IT Consulting

Panchkula Haryana

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Customer Success Manager