About the Role:We are looking for a strategic and execution-focused Head of Finance to lead our global financial strategy, operations, and transformation as we scale towards long-term growth and IPO readiness. This is a critical leadership role for a seasoned finance executive with a strong track record in capital planning, governance, investor relations, and operational excellence. You will work closely with the CEO, Board, and cross-functional leaders to align financial priorities with business goals, shape capital strategy, and unlock enterprise value. The ideal candidate combines deep financial acumen with the ability to lead teams through complexity, scale, and change. Key Responsibilities:- Strategic Finance Leadership: Drive long-term capital strategy, investment planning, and financial architecture to support global growth, M&A, and IPO preparation.- Financial Operations: Lead FP&A, compliance, audit, risk management, reporting, and capital allocation with strong controls and insight-led decision-making.- IPO & Governance Readiness: Strengthen governance frameworks, financial controls, and audit processes to align with public market standards.- Investor Relations & Capital Planning: Lead fundraising, investor communication, and capital structure planning in partnership with executive leadership.- Finance Transformation: Build a scalable, tech-enabled finance function with automation of budgeting, forecasting, and ERP systems.- Operational Excellence: Optimize processes to drive efficiency, accuracy, and cost control across finance operations.- Business Enablement: Collaborate with Product, Engineering, and GTM teams to align financial plans and enable growth.- Leadership: Build and lead a high-performing global finance team with a culture of agility, ownership, and long-term value creation. What We’re Looking For: Must Have:- 15–20 years of finance leadership, including 5–7 years in senior roles at high-growth B2B SaaS or tech firms.- Understanding of B2B SaaS business models and metrics (ARR, CAC, NRR, etc.).- Expertise in financial strategy, FP&A, regulatory compliance, and global capital planning.- Proven track record in fundraising, modeling, and investor/board engagement.- Experience navigating IPO readiness, audit, and governance in private or public companies.- Strong leadership, analytical, and communication skills with a bias for action and precision.- History of leading finance through hypergrowth, international expansion, and complexity. Good to Have:- Experience with finance transformation and ERP automation. Exposure to venture/private equity, M&A, and secondary transactions.- Prior IPO/later-stage funding experience.- MBA, CPA, or CFA preferred. Why join us?- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.- You are passionate about technology and its impact on the high-growth mobile technology space- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.- Flourish in an environment that nurtures Growth and Curiosity Learn More:Get to know us better before you apply!Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.- Clever.ai- CleverTap Developer Documentation- Blogs- TesseractDB™- CleverTap Product Demo About CleverTap:CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role : We are looking for a strategic and execution-focused Head of Finance to lead our global financial strategy, operations, and transformation as we scale towards long-term growth and IPO readiness. This is a critical leadership role for a seasoned finance executive with a strong track record in capital planning, governance, investor relations, and operational excellence. You will work closely with the CEO, Board, and cross-functional leaders to align financial priorities with business goals, shape capital strategy, and unlock enterprise value. The ideal candidate combines deep financial acumen with the ability to lead teams through complexity, scale, and change. Key Responsibilities : - Strategic Finance Leadership : Drive long-term capital strategy, investment planning, and financial architecture to support global growth, M&A, and IPO preparation. - Financial Operations : Lead FP&A, compliance, audit, risk management, reporting, and capital allocation with strong controls and insight-led decision-making. - IPO & Governance Readiness : Strengthen governance frameworks, financial controls, and audit processes to align with public market standards. - Investor Relations & Capital Planning : Lead fundraising, investor communication, and capital structure planning in partnership with executive leadership. - Finance Transformation : Build a scalable, tech-enabled finance function with automation of budgeting, forecasting, and ERP systems. - Operational Excellence : Optimize processes to drive efficiency, accuracy, and cost control across finance operations. - Business Enablement : Collaborate with Product, Engineering, and GTM teams to align financial plans and enable growth. - Leadership : Build and lead a high-performing global finance team with a culture of agility, ownership, and long-term value creation. What We’re Looking For : Must Have : - 15–20 years of finance leadership, including 5–7 years in senior roles at high-growth B2B SaaS or tech firms. - Understanding of B2B SaaS business models and metrics (ARR, CAC, NRR, etc.). - Expertise in financial strategy, FP&A, regulatory compliance, and global capital planning. - Proven track record in fundraising, modeling, and investor/board engagement. - Experience navigating IPO readiness, audit, and governance in private or public companies. - Strong leadership, analytical, and communication skills with a bias for action and precision. - History of leading finance through hypergrowth, international expansion, and complexity. Good to Have: - Experience with finance transformation and ERP automation. Exposure to venture/private equity, M&A, and secondary transactions. - Prior IPO/later-stage funding experience. - MBA, CPA, or CFA preferred. Why join us ? - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an environment that nurtures Growth and Curiosity Learn More : Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.ai - CleverTap Developer Documentation - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. Show more Show less
About the Role: As the Regional Marketing Manager for India, you will lead the regional marketing strategy to support revenue growth, build demand, and drive pipeline in partnership with the India Go-To-Market team. This role owns the end-to-end execution of localized marketing campaigns—including field marketing, digital, ABM, events, PR, and partner/customer programs—while aligning closely with global teams. You’ll be responsible for driving SALs, managing the regional marketing budget, and delivering measurable ROI. What will you do: - Define and execute the India demand generation strategy in collaboration with local Sales leadership and global marketing. - Own marketing pipeline targets for India, with a strong focus on SALs, field events, and integrated campaigns. - Lead cross-functional alignment with central teams (content, PR, demand gen, partnerships) to deliver high-impact, localized programs. - Drive regional field marketing (in-person/virtual), customer/partner marketing, and ensure local voice is represented globally. - Monitor and report on regional performance metrics, forecast pipeline, and optimize programs for impact. - Support and coach the India Field Marketing Manager and engage directly with customers, partners, and prospects as needed. What we are looking for: Must have : - 8-10 years in B2B SaaS marketing with strong demand generation and field marketing experience. - Proven track record in pipeline strategy and SAL-focused program execution. - Experience working with Sales and Partnerships teams. - Strong communication, strategic thinking, and organizational skills. - Self-starter with a collaborative mindset and ability to drive outcomes independently. - Willingness to travel across the region. Good to have: - Background in MarTech or experience with regional ABM programs. - Prior experience in implementing scalable marketing initiatives. Who you will report to: VP Regional Marketing Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.AI - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.AI is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers. We're excited to showcase what we have to offer! Show more Show less
About the Role : We’re seeking a self-driven, data-focused Social Media & Community Engagement Manager to lead and grow CleverTap’s B2B social presence starting with LinkedIn. This role calls for expertise in building brand influence, growing audiences, and turning content into measurable business impact. What will you do :- Own and execute CleverTap’s social media strategy with a primary focus on LinkedIn, including leadership profiles .- Plan and optimize campaigns to maintain a consistent brand voice and drive engagement .- Build and nurture follower and customer communities through initiatives like webinars, AMAs, and user groups .- Create and collaborate on high-impact B2B content with writers, designers, and agencies .- Write and refine social copy, visuals, and video content for brand alignment and platform fit .- Lead influencer and thought leader partnerships to amplify reach and credibility .- Run goal-driven campaigns to generate leads, grow pipeline, and drive conversions .- Test CTAs, formats, and content types to maximize performance; track and report key outcomes .- Work cross-functionally to align social efforts with larger marketing campaigns and product launches .- Stay current on trends, platform updates, and industry news to keep content relevant and engaging .- Trend-jack timely conversations and monitor brand sentiment to manage reputation proactively .- Set KPIs, analyze performance, and optimize based on data insights .- Use analytics tools (e.g., Sprout, Hootsuite, Google Analytics) to report monthly, quarterly, and annually .- Expand to secondary channels like YouTube and Reddit once LinkedIn success is established . What we are looking for : Must ha ve:- 6–8 years of B2B social media and community management experience, with a track record of successful LinkedIn campaig ns.- Bachelor's degree in Marketing, Communications, Journalism, or a related fie ld.- Excellent written and verbal communication skills in Engli sh.- Proven ability to manage social platforms and drive organic follower grow th.- Proficient with social media tools, analytics dashboards, and LinkedIn Ads Manag er.- Skilled in building and engaging active online communiti es.- Results-driven with experience generating demo requests or pipeline via soci al.- Creative thinker with a strong eye for compelling conte nt.- Analytical and metrics-focused—well-versed in CTR, engagement, conversions, and follower grow th.- Highly organised, with strong project management and collaboration skil ls.- Team player who embraces feedback and values diverse perspectiv es. Good to h ave:- Experience in high-growth startups or managing global social media prese nce.- Knowledge of digital marketing channels including paid social, SEO, email, and event market ing.- Exposure to influencer programs or brand ambassador initiati ves.- Familiarity with secondary platforms like YouTube and Red dit.- MBA or advanced degree in Marketing or Communicati ons. Measures of Succ ess :- LinkedIn Growth: Increased followers, engagement, and convers ions.- Community Engagement: Stronger advocacy and referral acti vity.- Brand Visibility: High-impact thought leadership and r each.- Influencer Impact: Campaigns driving measurable business res ults.- Marketing Alignment: Contributing to leads and pipe line.- Operational Efficiency: Timely content delivery and actionable repor ting. Who will you repo rt to: Director, Digital Mar keting Why J oin Us?- Be part of a company that values impact and r esults.- Ownership of high-visibility social media ch annels.- Shape CleverTap’s brand voice and social pr esence.- Cross-functional collaboration with content, growth, and leadership teams. About C leverTapCleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer eng agement. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and H o Chi Minh. For more information, visit clevertap.com or f ollow us on:LinkedIn: https://www.linkedin.com/compan y/clevertap/X: https://twitter.c om/CleverTap
About the Role: We are seeking a highly analytical and results-driven Paid Media Analyst to manage our paid media budget across India and proven ability to optimize conversion rates and maximize ROI on ad spend. What will you do: - Paid Media Strategy: Plan, execute, and optimize performance-driven campaigns to achieve business goals across India. - Budget Optimization: Manage and allocate budgets efficiently to maximize ROI and achieve key performance indicators (KPIs). - Market Expansion : Leverage insights to expand and optimize campaigns in key markets - Performance Analysis: Track, analyze, and report on key metrics to identify opportunities for continuous improvement. - Channel Management: Oversee campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, and other programmatic platforms. - A/B Testing & CRO: Run experiments to improve ad performance, including creative testing, audience segmentation, and landing page optimization. - Stakeholder Collaboration: Work closely with the Marketing, Sales, and Data teams to align paid media efforts with broader business objectives. - Agency & Vendor Management: Coordinate with external agencies and vendors to enhance campaign performance and scale operations. - Trend Monitoring: Stay updated on industry trends, algorithm changes, and new opportunities to keep CleverTap at the forefront of paid media strategies. What are we looking for? Must have - 2+ years of experience managing paid media campaigns, preferably in B2B/SaaS industries. - Hands-on experience with Google Ads, Meta (Facebook/Instagram), LinkedIn Ads, and programmatic platforms. - Proven track record of increasing conversion rates and improving ad performance. - Proficiency in analytics tools such as Google Analytics, Looker, or similar BI platforms. - Strong project management skills and the ability to work in a fast-paced, cross-functional environment. - A hands-on approach with a strategic mindset and an eagerness to drive performance improvements. Good to have: - Experience with SaaS or B2B marketing campaigns. - Familiarity with attribution models and lead generation strategies. - Basic knowledge of SEO to complement paid media efforts. Who you will report to: Director - Digital Marketing Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. - Clever.AI - Blogs - Redefining Customer Engagement in the AI Era - TesseractDB™ - CleverTap Product Demo About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI , driving the next wave of AI-powered engagement. With Clever.AI , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As an HR Intern, you will work closely with the HR team on key Employee Engagement and Learning & Development initiatives. In this role, you’ll support cross-functional projects, coordinate learning programs, and drive fun, high-impact engagement activities across the organization. You will also gain exposure to HR best practices and contribute to shaping employee experience in a fast-paced, growth environment What will you do: - Work with a strong HR team on initiatives focussed on Employee Engagement and Learning & Development. - Work on several ongoing and anticipated projects across the function, developing and sharing recommendations with HR leadership. - Supports end-to-end coordination of learning programs including scheduling, tracks attendance, ensures timely completion of learning interventions - Oversees post-training feedback and reporting to measure learning effectiveness - Drives Fun at Work initiatives to enhance employee engagement and team bonding - Curates and organizes cultural events, team activities and employee engagement programs - Brings energy, attention to detail, and a people-first mindset to both L&D and employee engagement efforts. - Study HR best practices within the SaaS/ MarTech industry and share recommendations. What are we looking for: Must have: - Recently completed a Bachelor or Masters degree in Business Management, Human Resource or a related field - Demonstrates strong presentation skills to confidently engage stakeholders and deliver HR interventions - Data-oriented with the ability to track, analyze, and report training and engagement metrics accurately. - Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) - Demonstrated problem-solving skills with the ability to take initiative - Ability to embrace and adapt to change in a fast-paced, hybrid environment - Excellent written and verbal communication skills, including presentation/public speaking - Highly organized with a strong attention to detail, clarity, accuracy, and conciseness - Ability to multi-task and prioritize work, easily changing direction as needed - Ability to maintain the highest level of confidentiality - Comfortable working in a variety of computer systems, with the ability to quickly learn new platforms Good to have: - Training delivery and training content creation expertise - Should have been a part of cultural committees and driven engagement events Reporting Relationship: Director - Learning & Development Why join us? - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More: Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. Clever.AI CleverTap Developer Documentation BlogsTesseractDB™ CleverTap Product Demo About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI , driving the next wave of AI-powered engagement. With Clever.AI , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. We're excited to showcase what we have to offer!
About the Role: We are seeking a dynamic and visionary Senior Director of Product Marketing to lead the product positioning, go-to-market strategy, and narrative building for our suite of customer engagement solutions. As the Senior Director of Product Marketing, you will be the bridge between product management, sales, marketing, and customer success—driving strategic growth initiatives and enabling product-market fit for new and existing solutions. You will oversee a high-performing team responsible for crafting messaging, enabling sales, analyzing the competitive landscape, and ensuring our platform resonates with enterprise buyers globally. Key Responsibilities: * Product Positioning & Messaging - Own and refine the overall product narrative aligned with the company’s mission and vision. - Develop differentiated messaging frameworks and value propositions tailored to enterprise audiences across verticals (e.g., BFSI, eCommerce, OTT, Telecom, etc.). - Ensure consistency across all touchpoints – website, campaigns, collateral, PR, analyst relations. * Go-to-Market Strategy (GTM) - Collaborate with Product, Sales, and Customer Success to build launch plans for new features, products, and strategic initiatives. Define GTM success metrics, orchestrate cross-functional execution, and iterate based on market feedback. * Competitive Intelligence - Own market and competitor research to deeply understand the customer engagement landscape. - Deliver ongoing analysis, battle cards, and win/loss insights to sharpen GTM execution and product roadmap alignment. * Sales & Field Enablement - Partner with revenue teams to create impactful sales collateral, pitch decks, demo narratives, and objection handling frameworks. - Lead the development of training programs and onboarding materials for BDRs, AEs, and partner channels. * Customer & Market Insights - Drive customer advocacy programs across case studies, testimonials, customer review and reference program - Drive customer advisory boards, in-depth interviews, and surveys to uncover trends, needs, and opportunities. - Leverage data and insights to influence product strategy and marketing programs. * Analyst and Influencer Relations - Build strong relationships with industry analysts (e.g., Gartner, Forrester, G2) to influence market perception and secure strategic placements in key reports. What We’re Looking For - 12+ years in B2B enterprise software marketing, specifically in a product marketing leadership role is a must - Deep understanding of customer engagement, martech, or adjacent SaaS categories. - Proven track record of launching enterprise-grade products and leading strategic GTM initiatives. - Exceptional storytelling, communication, and executive presence. - Strong analytical skills with a data-driven mindset. - Experience leading, mentoring, and scaling a global product marketing team. - MBA from a tier 1 B-school or equivalent experience preferred. Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an environment that nurtures Growth and Curiosity - Empowering employees with Full-Spectrum Benefits and Assistance Learn More Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.ai - CleverTap Developer Documentation - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai , driving the next wave of AI-powered engagement. With Clever.ai , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As the Senior Manager of Legal at CleverTap, you will be responsible for overseeing the end-to-end legal governance across all our international operations including India, USA, Europe, Southeast Asia, META, and Latin America. This is a strategic role that requires deep legal expertise, global regulatory understanding, and the ability to align legal initiatives with CleverTap’s dynamic business goals. You will lead and manage commercial contracting with customers, support revenue growth by advising on deal structures, and partner with cross-functional teams including Sales, Marketing, Customer Success, Engineering, Finance, HR, and Product. You will also play a key role in guiding the company’s approach to intellectual property, data privacy, statutory compliance, and risk management. As the company's legal sentinel, you will ensure compliance with a wide spectrum of global data protection and regulatory frameworks, positioning CleverTap as a responsible and trusted partner in every market we operate in. This role requires in-depth and practical knowledge about the global privacy law regime including GDPR, CCPA, HIPPA, LGPD, DPDP. Key Responsibilities: - Lead the review, drafting, and negotiation of complex commercial contracts, including enterprise-level deals, global partnerships, and SaaS agreements. - Provide strategic legal counsel across global corporate, commercial, data privacy, e-commerce, consumer protection, competition, and investment laws. - Manage legal documentation and processes for capital raises, including due diligence and creation of transaction documents such as SPA and IRA. - Partner with the CEO and Product teams to file and manage patents and trademarks across jurisdictions. - Handle global litigation matters, including breach of contract disputes and payment defaults, in coordination with external counsel. - Liaise with statutory consultants and CS teams to ensure global statutory compliance and serve as the legal point of contact for local authorities and regulatory bodies. - Maintain and update legal precedents and templates to ensure consistency and agility in legal documentation. - Provide legal support to cross-functional teams, including brand protection, information security, and corporate governance. - Stay updated on changes in local and international laws, particularly related to data protection, and proactively mitigate legal risks. What We’re Looking For Must Have: - Bachelor’s or Master’s degree in Law from a reputed institution - Minimum 10+ years post-qualification experience in corporate, commercial, or SaaS legal environments - In-depth knowledge of the Indian Companies Act and US corporate governance frameworks - Expertise in contract law, commercial negotiations, and enterprise SaaS agreements - Well versed in DPA negotiations and understanding privacy impact assessments - Prior experience in a fast-paced, B2B SaaS or IT startup environment with US operations (mandatory) - Strong judgment, discretion, and excellent communication skills (written and verbal) - Excellent interpersonal skills and ability to collaborate across time zones and functions - Ability to work under pressure, prioritize effectively, and solve problems independently Good to Have: - Hands-on experience with patent/trademark filings across multiple jurisdictions (especially the US) - Exposure to global litigation, especially related to contract disputes and payout defaults - Experience managing capital transaction documents such as SPA (Share Purchase Agreement) and IRA (Investment Rights Agreement) Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an environment that nurtures Growth and Curiosity - Empowering employees with Full-Spectrum Benefits and Assistance Learn More Get to know us better before you apply!Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.ai - CleverTap Developer Documentation - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai , driving the next wave of AI-powered engagement. With Clever.ai , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X .Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role As a Web Developer at CleverTap, you’ll play a critical role in owning and managing the CleverTap website end to end. You’ll be part of a high-impact, cross-functional team, working closely with design, content, and marketing teams to deliver a world-class web experience that aligns with our business goals. In this role, you’ll handle both frontend and backend development, own the CMS, optimize for SEO and performance, and enable the marketing team with fast and flexible publishing workflows. You’ll have the opportunity to directly influence customer acquisition, brand presence, and the overall digital experience. What will you do - Architect & Optimize : Own the website’s architecture, performance, security, and roadmap—aligning sprint themes with marketing goals. - Build & Maintain : Develop responsive, accessible UIs (React/Next.js, HTML/CSS/SCSS, JavaScript) and implement scalable design systems and reusable components. - CMS & Integrations : Integrate and extend headless CMS platforms (Contentful, Strapi, Webflow) and handle custom WordPress development. - Compliance & Security : Enforce GDPR, CCPA, WCAG, and cookie-consent frameworks in partnership with legal and security teams. - Campaign & Global Support: Rapidly deliver landing pages, personalization, and A/B tests for marketing; enable multilingual and geo-targeted experiences. - Performance & SEO : Optimize for SEO, Core Web Vitals, and Lighthouse scores; debug and profile with browser dev tools. What are we looking for? Must Have -5–8 years of experience in full-stack web development, ( HTML, CSS, SCSS, JavaScript, jQuery) -Deep experience with modern JavaScript frameworks like React.js and Next.js. -Strong understanding of component-based architecture, reusable design systems, and scalable UI libraries. -Demonstrated experience building and managing headless CMS platforms (e.g., Contentful, Sanity, Strapi). -Hands-on deployment experience using platforms like Vercel, Netlify, or similar. -Experience in WordPress development, including custom themes and plugin creation (optional but beneficial). -Proficiency in build tools such as Webpack and Gulp. -Proven implementation of web compliance standards including GDPR, CCPA, and WCAG accessibility guidelines. -Experience implementing and maintaining Google Analytics (GA4) and Google Tag Manager (GTM). -GTM Data Layer configuration and troubleshooting experience. -Exposure to visual analytics tools like Crazy Egg and Zipy. -Familiarity with HubSpot integration and event tracking. Good to Have -Experience with Angular (basic working knowledge). -Experience in A/B testing and personalization tools such as Optimizely, Google Optimize, or VWO. -Experience supporting global web experiences, including multilingual and geo-targeted content. -Familiarity with CRM platforms like HubSpot, Salesforce, and integration best practices. -Experience with customer data platforms like Segment. -Understanding of AJAX for asynchronous interactions. Who will you report to: Director - Digital Marketing Why join us - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply!Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. Clever.AI CleverTap Developer Documentation Blogs TesseractDB™ CleverTap Product Demo Values About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role : We are looking for a strategic and execution-focused Head of Finance to lead our global financial strategy, operations, and transformation as we scale towards long-term growth and IPO readiness. This is a critical leadership role for a seasoned finance executive with a strong track record in capital planning, governance, investor relations, and operational excellence. You will work closely with the CEO, Board, and cross-functional leaders to align financial priorities with business goals, shape capital strategy, and unlock enterprise value. The ideal candidate combines deep financial acumen with the ability to lead teams through complexity, scale, and change. Key Responsibilities : - Strategic Finance Leadership : Drive long-term capital strategy, investment planning, and financial architecture to support global growth, M&A, and IPO preparation. - Financial Operations : Lead FP&A, compliance, audit, risk management, reporting, and capital allocation with strong controls and insight-led decision-making. - IPO & Governance Readiness : Strengthen governance frameworks, financial controls, and audit processes to align with public market standards. - Investor Relations & Capital Planning : Lead fundraising, investor communication, and capital structure planning in partnership with executive leadership. - Finance Transformation : Build a scalable, tech-enabled finance function with automation of budgeting, forecasting, and ERP systems. - Operational Excellence : Optimize processes to drive efficiency, accuracy, and cost control across finance operations. - Business Enablement : Collaborate with Product, Engineering, and GTM teams to align financial plans and enable growth. - Leadership : Build and lead a high-performing global finance team with a culture of agility, ownership, and long-term value creation. What We’re Looking For : Must Have : - 15–20 years of finance leadership, including 5–7 years in senior roles at high-growth B2B SaaS or tech firms. - Understanding of B2B SaaS business models and metrics (ARR, CAC, NRR, etc.). - Expertise in financial strategy, FP&A, regulatory compliance, and global capital planning. - Proven track record in fundraising, modeling, and investor/board engagement. - Experience navigating IPO readiness, audit, and governance in private or public companies. - Strong leadership, analytical, and communication skills with a bias for action and precision. - History of leading finance through hypergrowth, international expansion, and complexity. Good to Have: - Experience with finance transformation and ERP automation.Exposure to venture/private equity, M&A, and secondary transactions. - Prior IPO/later-stage funding experience. - MBA, CPA, or CFA preferred. Why join us ? - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an environment that nurtures Growth and Curiosity Learn More : Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.AI - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.ai , driving the next wave of AI-powered engagement. With Clever.AI , brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.AI is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: We are looking for a motivated and detail-oriented Channel Partner Manager to support CleverTap’s growing partner ecosystem in the India region. In this role, you will work closely with the senior partnerships team and regional sales teams to help manage relationships with key partners, assist in executing joint initiatives, and contribute to the overall growth of our channel ecosystem What will you do: Assist in identifying and onboarding new partners across the MarTech ecosystem (e.g., Attribution tools, CDPs, Analytics platforms, SIs, and Growth Agencies) Support day-to-day coordination with consulting and SI partners such as Deloitte, Infosys, and KPMG Help maintain and strengthen relationships with existing partners across India to drive business opportunities Work with Sales Teams to support GTM strategies, track opportunities, and improve partner-driven conversions Coordinate partner enablement sessions and share best practices to drive engagement Assist in maintaining the partner pipeline and contribute to business development activities Collaborate with the marketing team to support partner-focused campaigns and events Review partner performance on weekly basis - leads, opportunities, conversions and help improve each of these metrics What are we looking for? Must Have: 8+ years of experience in partnerships, business development, or sales support in a SaaS or digital ecosystem Exposure to MarTech or working with tech partners (e.g., engagement, analytics, attribution, CDP) is a plus Bachelor’s degree in Business, Marketing, or a related field Strong communication and organizational skills A proactive mindset and eagerness to learn Willingness to travel occasionally for partner meetings or events Good to Have: Understanding of the MarTech domain. Number driven approach towards accounts, targets, regional planning and conversion rates. Knowledge of CRM software (eg. Salesforce). Measures of Success: Partner sourced and Partner influenced SALs (Sales Accepted Leads) Onboard relevant targeted Partners Increase in conversion % across the generated lead funnel Who will you report to: Associate Director Why join us Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. You are passionate about technology and its impact on the high-growth mobile technology space Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. Flourish in an Environment that Nurtures Growth and Curiosity Learn More: Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. - Clever.ai - Blogs - TesseractDB™ - CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do: Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans) Develop an intimate understanding of your customers’ businesses, conduct health checks Develop a network of champions within each account through education, coaching, and strong influencing skills Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals Be an expert on trends and best practices for digital marketing and analytics Enlighten our customers with insights gleaned from their own data and industry trends Ensure customers get maximum value from CleverTap by leveraging full platform functionality Liaison between your customers and all the internal teams Handle customer concerns with confidence, putting them at ease. What we are looking for? Must have: Graduation- B.E / B.Tech (Any stream) / B.Sc (IT) Overall 4-6 years experience and 2-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting experience Strong technical aptitude. Can confidently project manage a technical project with many moving pieces Good to have: Experience in SaaS Post-Graduation- MBA – Marketing, PGDM, Diploma courses in Digital Marketing Measures of Success: NPS Retention rate Product adoption - breadth and depth Who you will report to: Director - Customer Success Why join us Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. You are passionate about technology and its impact on the high-growth mobile technology space Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. Clever.AI Blogs Redefining Customer Engagement in the AI Era TesseractDB™ CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do: Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans) Develop an intimate understanding of your customers’ businesses, conduct health checks Develop a network of champions within each account through education, coaching, and strong influencing skills Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals Be an expert on trends and best practices for digital marketing and analytics Enlighten our customers with insights gleaned from their own data and industry trends Ensure customers get maximum value from CleverTap by leveraging full platform functionality Liaison between your customers and all the internal teams Handle customer concerns with confidence, putting them at ease. What we are looking for? Must have: Graduation- B.E / B.Tech (Any stream) / B.Sc (IT) Overall 4-6 years experience and 2-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting experience Strong technical aptitude. Can confidently project manage a technical project with many moving pieces Good to have: Experience in SaaS Post-Graduation- MBA – Marketing, PGDM, Diploma courses in Digital Marketing Measures of Success: NPS Retention rate Product adoption - breadth and depth Who you will report to: Director - Customer Success Why join us Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. You are passionate about technology and its impact on the high-growth mobile technology space Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. Clever.AI Blogs Redefining Customer Engagement in the AI Era TesseractDB™ CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As a Customer Success Manager, you will be responsible for providing complete support to the Europe customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. You will be supporting Europe region based out of India and will work in shift (timing: 1:00 PM IST to 10 PM IST) What will you do: Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans). Develop an intimate understanding of your customers’ businesses, conduct health checks. Develop a network of champions within each account through education, coaching, and strong influencing skills. Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews. Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals. Be an expert on trends and best practices for digital marketing and analytics. Enlighten our customers with insights gleaned from their own data and industry trends. Ensure customers get maximum value from CleverTap by leveraging full platform functionality. Liaison between your customers and all the internal teams. Handle customer concerns with confidence, putting them at ease. What we are looking for? Must have: Bachelor’s / Master degree in Computer Science, Information Technology, Marketing, Business, or related fields. Overall 5-8 years of experience with 2-3 years as a Customer Success Manager or Account Manager Strong technical aptitude and basic understanding of SaaS platforms, mobile technologies, and digital marketing tools. Knowledge and understanding of APIs, SDKs, and data analytics tools. Good to have: Understanding of customer lifecycle, retention strategies, and campaign management. Post-Graduation- MBA – Marketing, PGDM, Diploma courses in Digital Marketing Measures of Success: Retention Rates: Client renewal and churn rates Product Adoption: Depth and breadth of platform features utilized by clients. ROI Performance: Effectiveness of client campaigns / Engagement executed using our platform Client Satisfaction: Measured through Net Promoter Score, Case studies published & feedback Expansion: Measured through upsell & cross-sell of our platform Who you will report to: Director - Customer Success Why join us Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. You are passionate about technology and its impact on the high-growth mobile technology space Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. Clever.AI Blogs Redefining Customer Engagement in the AI Era TesseractDB™ CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
About the Role: As a Market Research Intern, you will play a key role in researching industry trends, competitive landscapes, and customer segments. Your insights will help us identify opportunities, refine our positioning, and strengthen data-driven decision-making. What will you do :Conduct primary and secondary research on industry trends, emerging technologies, and B2B SaaS markets .Analyze new and existing accounts and go-to-market strategies .Identify Target Account Lists (TAL) and map them accordingly. .Support in gathering and interpreting market insights and customer data .Build research reports, dashboards, and presentations for internal stakeholders .Collaborate with marketing, product, and sales teams to translate findings into actionable insights .What are we looking for :Must have :Recently completed a Bachelor or Masters degree in Business Management, or related fiel dStrong analytical and research skills with attention to detail .Proficiency in Microsoft Excel, PowerPoint (knowledge of tools like Google Analytics, Crunchbase, or SimilarWeb is a plus) .Excellent written and verbal communication skills. Curious mindset with eagerness to learn about SaaS, B2B markets, and technology trends .Reporting to : Regional Sales Directo r Why join u s?- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovatio n.- You are passionate about technology and its impact on the high-growth mobile technology spa ce- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwid e.- Flourish in an Environment that Nurtures Growth and Curiosi ty Learn Mo re:Get to know us better before you app ly!Check out our product documentation, engineering blog, and customer stories to see how we work and what we val ue.Clever .AICleverTap Developer Documentat ionBlogsTesseract DB™CleverTap Product D emo About Clever Tap:CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationsh ips.At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagem ent. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jak arta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engag ement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our wor kplace. We're excited to showcase what we have t o offer!
About the Role: As a Market Research Intern, you will play a key role in researching industry trends, competitive landscapes, and customer segments. Your insights will help us identify opportunities, refine our positioning, and strengthen data-driven decision-making. What will you do :Conduct primary and secondary research on industry trends, emerging technologies, and B2B SaaS markets .Analyze new and existing accounts and go-to-market strategies .Identify Target Account Lists (TAL) and map them accordingly. .Support in gathering and interpreting market insights and customer data .Build research reports, dashboards, and presentations for internal stakeholders .Collaborate with marketing, product, and sales teams to translate findings into actionable insights .What are we looking for :Must have :Recently completed a Bachelor or Masters degree in Business Management, or related fiel dStrong analytical and research skills with attention to detail .Proficiency in Microsoft Excel, PowerPoint (knowledge of tools like Google Analytics, Crunchbase, or SimilarWeb is a plus) .Excellent written and verbal communication skills. Curious mindset with eagerness to learn about SaaS, B2B markets, and technology trends .Reporting to : Regional Sales Directo r Why join u s- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovatio n.- You are passionate about technology and its impact on the high-growth mobile technology spa ce- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwid e.- Flourish in an Environment that Nurtures Growth and Curiosi ty Learn Mo re:Get to know us better before you app ly!Check out our product documentation, engineering blog, and customer stories to see how we work and what we val ue.Clever .AICleverTap Developer Documentat ionBlogsTesseract DBCleverTap Product D emo About Clever Tap:CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brandsincluding marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2's Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationsh ips.At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagem ent. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, So Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jak arta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engag ement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our wor kplace. We're excited to showcase what we have t o offer!
About the Role: As an Account Executive, you will be responsible for growing the business clientele in the India - East and Bangladesh region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong combination of new customer acquisition and account management mindset in the SaaS sales environment with a track record of closing new business and managing an existing book of business. What will you do: Own the business targets for the respective account patch, hunt and grow business from the designated patch Establish and build relationships with key customers/ prospects so as to understand the customer needs and create a compelling value proposition Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota Build a pipeline for current quarter + next quarter Negotiate agreements with the prospects/ customers to close the deals Work with partners and scale the business through them Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction What are we looking for Must Have: 5-10 years of experience in SaaS selling Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organization Connect and contacts in the potential customer ecosystem Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required Proven experience in leading and building a client portfolio in India region Knowledge of market research, sales, and negotiating principles Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Good to Have: Good understanding of the MarTech domain is preferred Number driven approach towards accounts, targets, regional planning and conversion rates is helpful Knowledge of CRM software (eg. Salesforce) is a plus Measures of Success: Revenue Achievement (Booking, ARR) Revenue retention (NRR) Sustainable revenue growth (CAC: LTV) Key Competencies: Functional: Mobile marketing expertise, MarTech understanding, Result oriented Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills Who will you report to: Regional Head - Enterprise Sales Why join us Be a part of a global growth stage startup Work in a fast-paced, dynamic environment where your contribution matters You are passionate about technology and its impact on the high growth mobile technology space Innovate at scale, with learning opportunities About CleverTap: CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino's, Levis, Jio, Papa John's, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB the world's first purpose-built database for customer engagement, offering speed and cost efficiency at scale. Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, So Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta. For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ X: https://twitter.com/CleverTap If you think you'd be a good fit for this role, we'd love for you to apply! CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers. We're excited to showcase what we have to offer!
About the Role: We're looking for a hands-on Account Executive for Farming with a strong mindset to drive and grow the book of business in the India region handling BFSI. You'll leverage your network, demonstrate our product value, and close deals in a fast-paced SaaS sales environment. The position calls for a hands on and ownership growth mindset in growing the business. What will you do :Conduct account mapping and cultivate strategic relationships within the assigned set of Enterprise Accounts .Collaborate with Customer Success, TAMs, and cross-functional teams to deliver value by understanding customer goals, KPIs, challenges, and future requirements .Own the business targets of Enterprise account s and grow the business from the designated patc hInteract with Customer CXO's and other stakeholders, give product demos, presentations, create a compelling value proposition through solution-selling, and work through the sales cycle to achieve Q-o-Q sales quota .Build a pipeline and negotiate agreements with Customers to close deals .Work with partners and build managed services solutions for Customer needs, and scale the business through them .Drive a consultative solutioning and value-selling approach while establishing thought-leadership with decision-makers .Maintain and update Salesforce daily with meeting notes, sales funnel progress, and other relevant data .Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction . What are we looking fo rMust Hav e:At leas t 8+ yea rs of experience in SaaS selli ngA stronger fit exists for those having experience in working in a Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organizatio n.Strong network and connection in the ecosystem alongside having an experience in leading and building a client portfolio for th e BFS I secto r .Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies require d.Knowledge of market research, sales, and negotiating strategie s. Good to Ha ve:Understanding of the MarTech doma in.Number driven approach towards accounts, targets, regional planning and conversion rat es.Knowledge of CRM software (eg. Salesforc e). Measures of Succ ess:Revenue Achievement (Booking, ARR)Revenue retention ( NRR)Sustainable revenue growth (CAC: LTV) Who will you report to: Associate Dir ector Why j oin usContribute to a product backed by 11 technology patents, showcasing industry-leading innov ation.You are passionate about technology and its impact on the high-growth mobile technology spacePower personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worl dwide.Flourish in an Environment that Nurtures Growth and Cur iosity Lear n More:Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what w e value.C lever.aiCleverTap Developer Docum entat ionBlogsTess eractDBCleverTap Prod uct Demo About C leverTap:CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brandsincluding marquee Fortune 500 companies to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2's Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relat ionships. At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer e ngagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, So Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, a nd Jakarta. For more information, visit http://clevertap.com/clevertap.com or f ollow us on L i n kedin and X.Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to o ur workplace.
Role Overview: At CleverTap, you will be a Staff Backend Engineer responsible for shaping the architecture, driving technical direction, and solving challenging engineering problems in distributed computing, data processing, and large-scale platform design. Key Responsibilities: - Work on high-impact projects involving innovation in areas like large-scale data retrieval, analytics, security, performance optimization, and fault-tolerant systems. - Collaborate with cross-functional teams including product managers, QA, designers, and fellow engineers throughout the product lifecycle. - Tackle complex problems, make long-lasting architectural decisions, and drive technological advancement. Qualifications Required: Must have: - Hold a Bachelor's degree in Computer Science or a related field, or possess equivalent practical experience. - Have 5-10 years of backend development experience, with a strong background in designing, developing, testing, and deploying large-scale applications using Java. - Demonstrate a solid grasp of data structures, object-oriented programming principles, and core Java concepts. - Exhibit strong organizational skills, time-management abilities, and effective prioritization skills. - Show a proven track record of meeting deadlines and delivering high-quality releases. Good to have: - Hands-on experience with MongoDB, Redis, and AWS. - Familiarity with frontend technologies like JavaScript, HTML5, CSS3, and frameworks such as Vue.js. Measures of Success: - Develop backend systems that scale reliably under high load, with clean, maintainable, and defect-free code meeting product and performance requirements. - Improve the overall codebase quality through best practices including thorough testing, high code coverage, and proactive technical debt reduction. - Quickly identify and resolve production issues, including complex challenges like memory leaks and performance bottlenecks, to ensure system stability and performance. Company Details (if available): You will report to the Team Lead - Backend Engineer. Note: The job type is Full-time, and the work location is in person.,
About the Role: You will be responsible for providing complete support to the Europe customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. You will be supporting Europe region based out of India and will work in shift (timing: 1:00 PM IST to 10:00 PM IST) What will you do: - Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans) - Develop an intimate understanding of your customers’ businesses, conduct health checks - Develop a network of champions within each account through education, coaching, and strong influencing skills - Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews - Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals - Be an expert on trends and best practices for digital marketing and analytics - Enlighten our customers with insights gleaned from their own data and industry trends - Ensure customers get maximum value from CleverTap by leveraging full platform functionality - Liaison between your customers and all the internal teams - Handle customer concerns with confidence, putting them at ease. What we are looking for: Must Haves: - Graduation- B.E (Computer Science) /B.E(Information Technology) /B.Sc (IT) - 6+ years of experience as a Customer Success Manager or Account Manager, preference for marketing, agency, or consulting experience - Strong technical aptitude. Can confidently project manage a technical project with many moving pieces - Flexibility to travel across India Good To Have: - Experience in SaaS - Post-Graduation- MBA – Marketing, PGDM, Diploma courses in Digital Marketing Measures of Success: Retention Rates: Client renewal and churn rates Product Adoption: Depth and breadth of platform features utilized by clients. ROI Performance: Effectiveness of client campaigns / Engagement executed using our platform Client Satisfaction: Measured through Net Promoter Score, Case studies published & feedback Expansion: Measured through upsell & cross-sell of our platform Who you will report to: Chief Customer Officer Why join us Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. You are passionate about technology and its impact on the high-growth mobile technology space Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. Flourish in an Environment that Nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. Clever.AI Blogs Redefining Customer Engagement in the AI Era TesseractDB™ CleverTap Product Demo About CleverTap : CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X . Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.