Senior Commercial Executive (Claims, Reconciliation & Collection)

Company Description

About Sweet Dreams

Sweet Dreams (listed on NSE under the ticker SDREAMS) is India’s premier sleepwear brand, celebrating comfort, style, and utility. With over three decades of legacy, we bring warmth and relaxation through our contemporary collections designed for modern lifestyles. Formerly known as S D Retail Limited, Sweet Dreams continues to lead the comfortwear industry with innovation and trust

Role Description

Role Purpose

To manage collection, receivable reconciliation, prepare, verify, and settle all secondary claims raised by distributors, retailers, and channel partners — ensuring accuracy, compliance with company policies, and timely settlement to maintain smooth trade relationships and financial hygiene.

Key Responsibilities

1. Claim Processing & Validation

• Receive and record secondary claims from distributors (e.g., trade schemes, discounts, damaged goods, returns, incentives, etc.).
• Validate claims against supporting documents (Invoices, scheme circulars, sales data, approvals).
• Ensure claims comply with company policy and are approved by authorized signatories.
• Reject or query incomplete or non-compliant claims with proper justification.

2. Claim Accounting & Reconciliation

• Post validated claims into ERP / accounting systems / Logic.
• Maintain claim registers and trackers for all open and closed claims.
• Coordinate with team for claim settlements and debit/credit note issuance.
• Reconcile distributor ledgers monthly/quarterly to ensure zero outstanding discrepancies.

3. Coordination & Communication

• Liaise with Sales Team, Finance Controller, and Commercial teams for claim approvals.
• Communicate claim status and pending issues to distributors and sales teams.
• Support audit requirements by providing documentation and clarifications.

4. Policy Compliance & Controls

• Ensure adherence to company claim policies, GST norms, and internal controls.
• Maintain systematic filing (digital and physical) for easy retrieval and audit trails.
• Highlight policy deviations or abnormal claim trends to management.

5. Reporting & Analysis

• Prepare weekly/monthly MIS reports on claim status (submitted, approved, rejected, pending).
• Analyze claim trends by category, region, or distributor to identify cost leakages.
• Provide insights for budget forecasting and trade expense planning.

6. Receivable Collection

• Follow up with distributors and retailers to ensure timely collection of amounts.
• Follow up with respective RSM, ASM to ensure collection is smooth.
• In case of any delay, escalate to NSM, CFO to ensure actions are carried out.

7. Reconciliation Closure

• Prepare and ensure timely closure of reconciliation with distributors and retailers.

Skills & Competencies

Strong knowledge of Trade Schemes & Claim Policies

Proficiency in MS Excel & ERP systems

Attention to detail and accuracy in documentation

Analytical and reconciliation skills

Effective communication & coordination ability

Experience Level:

To Apply: