Senior Business Transformation & Strategy ( Internal) Manager

We are seeking a talented individual to join our Strategic Projects team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office

Lead critical change initiatives across various business, partnering closely with key stakeholders to drive successful organizational transitions. Play a pivotal role in shaping the future of work strategies, leveraging AI and innovative approaches to transform business models, operations, and culture. This role requires a strategic mindset, strong leadership, and the ability to manage complex change in a dynamic environment.

We will count on you to:

• Lead and manage key components of change initiatives in collaboration with business leaders and critical GSD stakeholders.
• Develop and execute comprehensive communication plans aligned with stakeholder RACI matrices and the criticality of change impacts.
• Conduct change readiness assessments and provide ongoing support to teams throughout transitions to ensure smooth adoption and minimal disruption.
• Partner closely with People Partners and Learning & Development teams to design and implement future of work strategies, with a focus on AI-driven transformation.
• Provide a holistic, cross-functional perspective to identify opportunities for business model, operational, and organizational transformation.
• Drive the development and delivery of innovative strategies and solutions that enable sustainable change and business growth.
• Serve as a trusted advisor to senior leadership on change management best practices and transformation initiatives.
• Monitor and report on the progress and impact of change initiatives, adjusting strategies as needed to achieve desired outcomes.

What you need to have:

• 15+ Years of relevant experience
• Proven experience leading large-scale change and transformation initiatives at a senior or director level.
• Strong strategic thinking and problem-solving skills with the ability to influence and engage stakeholders at all levels.
• Excellent communication and interpersonal skills, capable of developing clear, compelling messaging for diverse audiences.
• Experience working collaboratively with HR, Learning & Development, and business partners to align change efforts with organizational goals.
• Familiarity with AI technologies and their application in shaping future work environments is highly desirable.
• Ability to manage multiple complex projects simultaneously in a fast-paced, global environment.
• Demonstrated leadership and team management capabilities.

What makes you stand out :-

• Demonstrated leadership and team management capabilities.
• Relevant certifications in change management or transformation are a plus.