Senior Business Analyst

Job Description

About Us: Metacube Software is a forward-thinking organization dedicated to delivering innovative solutions in the IT Industry. We are seeking a talented and motivated Sr Business Analyst to join our dynamic team. If you have a passion for transforming high-level business needs into actionable requirements and thrive in a collaborative environment, we want to hear from you! Position : Salesforce Business Analyst Key Responsibilities: Requirement Ownership: Break down high-level business needs into detailed, actionable requirements that drive product development. Cross-Team Collaboration: Work effectively with multiple teams within complex software ecosystems to ensure alignment and successful project execution. Analytical Thinking: Utilize strong problem-solving skills to manage dependencies and navigate architectural complexities. Stakeholder Management: Align technical and business teams while managing competing priorities to ensure project success. Agile & Scrum: Apply hands-on experience in Agile methodologies, backlog management, and iterative development to enhance team productivity. User Story Mapping & Detailing: Create and write detailed user stories, acceptance criteria, and workflows to guide development efforts. User Journeys: Analyze and create user journeys to ensure an optimal product experience for our customers. Communication: Articulate requirements clearly through excellent verbal and written communication skills to drive alignment among stakeholders. Customer Feedback Management: Handle and prioritize customer ideas, feature requests, and defects to continuously improve our products. End-to-End Release Cycle: Understand the entire software release lifecycle, from requirement gathering to deployment and post-release monitoring. Tools: Utilize tools such as JIRA, Aha!, Confluence, UX design tools, and data visualization tools to manage projects effectively. Technical Acumen: Demonstrate a strong understanding of software architecture, APIs, and system integrations, particularly in Salesforce, ERP systems, and billing systems. Qualifications: Hands on experience of minimum 5+ years into Business Analyst role Proven experience as Sr Business Analyst in a software development environment. Strong understanding of Agile methodologies and experience in managing product backlogs. Familiarity with Salesforce, ERP systems, billing systems, and services and sales domains is preferred. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to work effectively with diverse teams. Why Join Us? At Metacube Software, we value innovation, collaboration, and a commitment to excellence. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. How to Apply: If you are ready to take the next step in your career and make a significant impact, please submit your resume & apply for the opportunity Show more Show less