Senior Business Analyst

Role Overview

We are seeking a highly experienced Senior Business Analyst to lead requirement analysis, stakeholder communication, and solution design across multiple projects. The ideal candidate will have a proven ability to bridge the gap between business needs and technical solutions, working closely with clients, product teams, and developers to deliver impactful results.

This is a hybrid role offering flexibility, collaboration, and opportunities to work on global projects.

Key Responsibilities

• Lead and manage the end-to-end business analysis process across complex software projects.
• Conduct detailed requirement gathering sessions with clients and stakeholders.
• Translate business needs into detailed functional and technical specifications, use cases, and process flows.
• Collaborate closely with UI/UX designers, developers, and QA teams to ensure requirements are fully understood and implemented.
• Analyze existing systems and propose process improvements or automation opportunities.
• Develop business cases, feasibility studies, and ROI analysis for proposed solutions.
• Facilitate workshops, sprint planning sessions, and client demos.
• Ensure traceability of requirements throughout the project lifecycle.
• Identify project risks, dependencies, and impacts early and provide mitigation strategies.
• Mentor junior analysts and contribute to best practices in documentation and process improvement.

Required Skills & Experience

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or related field.
• 10+ years of experience as a Business Analyst, preferably in custom software or enterprise application development.
• Strong understanding of SDLC, Agile methodologies (Scrum/Kanban), and product lifecycle management.
• Expertise in preparing BRDs, FRDs, user stories, wireframes, and process diagrams.
• Proficiency with tools such as Jira, Confluence, Figma, Lucidchart, or MS Visio.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation abilities to engage with C-level stakeholders and technical teams alike.
• Experience in domains such as education, fintech, ERP, or SaaS products is a plus.

What We Offer

• Hybrid working model – flexibility to balance office and remote work.
• Opportunity to work on global projects with diverse teams.
• Learning-driven culture with access to training and upskilling programs.
• Collaborative and innovative work environment.