Senior Associate -

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.GenAI Application Development- Design and implement intelligent applications using LLMs (e.g., GPT, Codex).- Integrate with OpenAI / Azure OpenAI APIs for NLP tasks like summarization, classification, chat interfaces, etc.- Build prompt-engineering-based solutions and tune prompts for performance.- Use frameworks like LangChain, Semantic Kernel, or Haystack for chaining models, memory, and tool use.Azure Integration- Develop and deploy Python apps using Azure Functions, App Services, or Container Apps.- Utilize Azure Cognitive Services, Azure OpenAI, Azure Search, Blob Storage, and Key Vault.- Handle secure access using Managed Identities, service principals, and RBAC.- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions.AI Workflow Design- Develop pipelines for document ingestion, retrieval, and response generation.- Implement token control, output parsing, and fallback strategies for LLM responses.Security & API Handling- Securely call APIs and manage secrets via Azure Key Vault.- Handle CORS, request throttling, and exception handling.- Monitor model usage, API latency, and handle quota management.Required Skills- Programming: Python 3.x (advanced), FastAPI/Flask- AI Tools: OpenAI API, LangChain, Semantic Kernel, HuggingFace (optional)- Azure Services: Azure OpenAI, Cognitive Services, Functions/Web Apps, Blob Storage, Key Vault- API & Backend: REST API development, OAuth2, JWT, secure communication- Version Control & CI/CD: Git, Azure DevOps, GitHub Actions- Testing: Pytest, Postman, OpenAPIPreferred Experience- Building LLM-powered chatbots, document Q&A systems, or GenAI copilots.- Experience integrating Azure AI Search with OpenAI.- Working knowledge of Docker and containerized deployment.- Familiarity with Agile/Scrum methodologies.

Qualifications

Education QualificationBachelor's or Master’s degree in Computer Science, AI/ML, Data Science, or a related field(or equivalent practical experience in Python and AI application development)Soft Skills- Strong problem-solving and critical thinking- Effective communication in cross-functional teams- Continuous learner with a passion for AI advancements