Senior Associate - Operations

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description IATA UFTAA Certified Diploma in Travel and TourismExperience in fare audit with minimum 1 year experienceEnsure meeting of production targets Quality and Revenue targets and take responsibilityEnsure process compliance with approved procedure and work manual documentation at the process level received from the CustomerAbility to meet all targets setTake on additional responsibilities as and when the need arisesHigh on Values and IntegrityAbility to work in shiftsAnalytical and problem solving skillsGraduate or Under Graduate Qualifications Graduate or Under Graduate Show more Show less