Senior Associate, Billing

About us

WeWork India is one of India’s leading flexible workspace operators – ‘Great Place To Work’ certified (Nov 2024 – Nov 2025), aimed at creating flexible workspace solutions for company of all sizes.

Since its inception in India in 2016, WeWork India has expanded across 68 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions. At WeWork India, we’re driven by collaboration, creativity, and a shared vision to redefine the future of work.

If you're looking to be part of a dynamic, fast-growing organisation that values talent and fosters growth, join us and build your future with WeWork India.

For more information, please visit our website https://wework.co.in/

About the role

Central Billing team.

Key Responsibilities

• Ensure member query tickets are being resolved in a timely manner to ensure the highest level of member experience
• Working on the cash application
• Be involved in projects to improve existing processes
• Comply with quality control checks, SOP and audit requirements
• Coordinate for raising SR / customization Invoices on onboarding of a new member
• Review of members' master data and ensure accuracy of the data
• Review of monthly membership invoices and finalization
• Review and finalization of mid-month membership fees invoices
• On time circulation of revenue related reports
• Fortnightly check with the community team and AM’s for notices and collections
• Fortnightly review reports of accounts on hold
• Review notices list / outstanding list and follow up for payments with the community and the members
• Verify member move out list and ensure accuracy of payouts
• Perform account reconciliation on a monthly basis
• Take direction from the Team Lead to address all billing related queries

Experience & Requirements

• Bachelor’s Degree in Finance or equivalent

• 1-3 years of work experience in Accounts Receivables & Billing

• Financial literacy and business operations experience a plus
• Excellent interpersonal and networking skills
• Strong verbal and written communication skills
• Strong organization skills with the ability to multitask projects through from start to finish