Senior Analyst-Data Analytics

About American Express:

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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Business Overview:

International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) within ICS has the mission to unlock growth and enable ICS to be the fastest growing segment within American Express.

Analytics & Strategic Insights Marketing Analytics team sits within ICS COE and is the analytical engine that enables business growth across international markets. This is an outstanding opportunity in a high visibility role that will work very closely with marketing and sales teams within ICS COE and across international markets to provide meaningful analytics and actionable insights to help drive prospect acquisition frameworks to deliver acquisition growth and efficiency.

Job Responsibilities:

• Expand shop offer personalization and anti-gaming strategy for international. Lead the key workstreams outlined below:

o Work with stakeholders within COE and EDDS to enable offer personalization and anti-gaming capabilities for lead 8 markets across both consumer & SBS

o Lead the decision science roadmap and work with the CFR decision science team to enable & enhance ML models for offer personalization and anti-gaming

o Work with the marketing teams in markets to design offer personalization campaigns or anti-gaming controls. Enable these strategies post alignment with market

o Work with finance team to include offer personalization as a separate category in acquisition marketing plan which will help drive its adoption and scale for ICS

o Strengthen Governance Controls for Personalization Capability

• Drive execution of the analytics roadmap – resolve issues, identify opportunities, and define success metrics and make things happen. Drive automation and ongoing refinement of analytical frameworks

Qualifications:

• MBA or a master’s degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics)

• 0-3 years of relevant work experience in analytics supporting either risk, marketing, or digital product functions

• Strong technical and analytical skills with ability to apply quantitative methods and business skills to drive business results

• Demonstrated ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors

• Strong programming skills are preferred. Experience with Big Data programming is a plus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.