Senior Analyst (CIS)

About Everest Group

Confident decisions driven by deep expertise and tenacious research.

Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Job Overview

This role is part of the Commercial and Solution Analytics (CSA) practice, which assists buyers and service providers with pricing decisions in outsourcing arrangements. On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio. On the supply-side, the practice helps providers by providing price benchmarks vis-a-vis peers, identifying improvement opportunities in their delivery capabilities, understanding competitive operations and, and improving win-rates in outsourcing deals.

The individual should have the capability to deliver analysis and advice to blue chip clients through written deliverables, consulting, client inquiry, and other deliverables. The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues. Strong Analytical skills and problem-solving ability underpins this role, as Pricing of complex deals has many moving parts.

Key Responsibilities

• Manage multiple initiatives from business development to client delivery
• Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed)
• Communicate and interact with senior stakeholders in major outsourcing service providers and recipients of global services, to address their pricing related issues
• Develop a strong external reputation based on quality of work and insights delivered to clients, as well as by conducting webinars and publishing top quality whitepaper / viewpoints & blogs
• Collaborate with analysts across the company to deliver on projects for clients
• Work closely with Everest Group's sales team to help in the close and delivery of engagements on issues of strategic sourcing and operations
• Support team activities and take an active role in the professional development, growth and mentoring of his/her team members

Education and Experience

We are seeking a high calibre individual to maintain our exceptional standards. This person should have:

• 2 to 5 years of experience in one of the following

1.Global sourcing advisory firms

2.Global sourcing focused teams within management consulting firms

3.Solution design / Price to win / Bid management teams within Tier 1 IT Service providers or Service Providers focussed on IT Infrastructure, Cloud, Digital Workplace Managed Services

• Ability to understand market trends in outsourcing, shared services, and/or offshoring industry
• Should have exposure to pricing and solution constructs of outsourcing services in IT Infra Managed services, Cloud, Workplace (Resource unit-pricing, XLA linked pricing constructs, outcome-based pricing etc.)
• Desirable to have exposure to Automation and next-generation delivery models
• Strong client presence and presentation skills
• Strong relationship orientation
• Excellent written and oral communication skills
• Collaborative work style; strong interpersonal and team skills
• MBA from a reputed B-school