Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Microland
>
Senior Administrator - SNOW

Senior Administrator - SNOW

Microland

5 - 8 years

4 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

rest css web services servicenow discovery cmdb service catalog problem management javascript change management bmc remedy servicenow itsm incident management itom integration html agile angularjs servicenow development servicenow itsm soap itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Platform Management: - Lead the end-to-end Adminstration of the ServiceNow ITSM platform, including requirement gathering for any new changes, part of configuration and customization. - Collaborate with cross-functional teams to ensure successful running of the ITSM platform with existing tools, systems, and processes. - Administer already configured and customized workflows, forms, fields, notifications, and automation within the ServiceNow platform. Incident, Problem, Change, and Request Management: - Maintain incident, problem, change, and request management processes and workflows. Service Catalog and Portal Management: - Manage the service catalog, service offerings and service request workflows. - Maintain and Adminster an intuitive and user-friendly self-service portal for end-users to submit service requests and access information. Reporting and Analytics: - Develop and generate regular and ad-hoc reports and dashboards to monitor ITSM performance, key metrics, and KPIs. - Provide data-driven insights to stakeholders for informed decision-making and continuous improvement. Stakeholder Collaboration: - Collaborate with internal and external stakeholders, including IT teams, business units, and vendors, to gather requirements and ensure alignment of ITSM initiatives with business needs. Training and Documentation: - Develop training materials and conduct training sessions to educate end-users, IT staff, and stakeholders on ITSM processes and the ServiceNow platform. - Maintain thorough documentation of ITSM processes, workflows, configurations, and changes.

More Jobs at Microland

Engineer - Field Services

Gurgaon

Experience: Not specified

INR 2 - 5 Lacs

Engineer - Service Desk

Gurgaon

Experience: Not specified

INR 2 - 8 Lacs

Digital Voice - Associate SME (VC2)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

SME - Wintel & Virtualization (WV1)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Digital Network & Security - Associate SME (NS1)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start JavaScript Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Javascript Skills

Practice Javascript coding challenges to boost your skills

Start Practicing Javascript Now

Microland

Information Technology & Services

Chennai

Login to

Please Verify Your Phone or Email

Confirm Action

Senior Administrator - SNOW