Senior Account Manager

Join Lytegen as a Senior Account Manager!

Senior Account Manager

Key Responsibilities:

• Develop and maintain strong relationships with key clients to understand their needs and drive customer satisfaction
• Manage a portfolio of accounts to achieve long-term success while ensuring that all expectations are met or exceeded
• Collaborate with cross-functional teams including sales, operations, and customer support to ensure a smooth process from project initiation to completion
• Identify and pursue upselling and cross-selling opportunities to maximize account potential
• Prepare regular reports on account status and meet established KPIs
• Proactively address and resolve client issues and inquiries, maintaining a high standard of client communication
• Monitor industry trends and competitors to inform account strategies and offerings
  

Requirements

• Bachelor's degree in Business, Marketing, or a related field
• 5+ years of experience in account management or sales, preferably in the renewable energy sector
• Demonstrated ability to manage multiple projects and client accounts simultaneously
• Strong analytical skills to assess account performance and identify areas for improvement
• Exceptional communication and interpersonal skills, with the ability to build strong client relationships
• Proficient in CRM software and project management tools
• Results-oriented with a proven track record of achieving sales targets and account growth
  

Benefits