Senior Account Manager

Communication is about reaching out. It’s about conversations. ALÓ is the start of a conversation. We are a communications agency that believes that conversations are integral parts of storytelling. We are searching for communicative candidates who are proactive and passionate about the clients they serve.

An Account Manager is responsible for the management of their accounts. You will focus on the accurate and timely delivery of creative work, ensuring commercial success for both the client and the agency. This is the ideal role for someone who is motivated and talented in building client relationships, and account strategy, and involved in New Business Development.

To succeed in this position, candidates should have exceptional communication and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Required skills:

• Leading Regional/Local accounts and building strategy to grow their Business
• Preparing decks and presentations for new pitches and new business leads
• Coordination with clients and ensuring all timelines are met and deliverables as per the scope of work are achieved as per the company’s commitment
• Working with other team members to provide support and guidance as needed
• Ensuring Total client satisfaction with regular client reviews
• Maintaining excellent relationships with all clients in the executive's portfolio
• Up-selling and cross-selling consulting services within the client business
• Proactive thinking, which may not necessarily be consulting-services related
• Tracking every media purchase - completed accurately and on time
• Develop ideas briefs, feeding in research/account/marketing knowledge
• Brief creative teams in a simple, concise, yet inspiring manner, ensuring, at all times, that they are fully aware of the client’s requirements
• Critique creative work and provide evidence-based opinions
• Approaching potential clients through new leads & other means
• Detailing pricing and negotiating costs when necessary
• Generating revenue & profit targets as defined for accounts
• Travels to see clients, attend trade shows, or participate in industry events or training
• Respect and follow our company culture – honest, open, responsive, team-oriented
• Identify opportunities to improve agency processes and optimize profitability

Proven ability:

• Experience of 4-6 years and above in the Advertising Industry
• Planning, Creative and Project team members
• Detail-oriented, a strong communicator and an effective presenter with the skills necessary to develop effective presentations.
• Team player with strong intrapersonal and organizational skills
• An integral part of Business Planning and other duties as the Company may reasonably specify from time to time

Skills and Qualifications:

• Associate or Bachelor's Degree in Business, Marketing, or Related Fields.
• Previous Media Agency Experience is a must.
• Outgoing Personality, Interpersonal Skills, Persuasiveness, Likeability, Confidence, Customer Service, Maintaining Relationships,
• Listening, Resilience, Creativity, Adaptability, Team Player, Detail-Orientated, Multi-Tasking, Reliability