Securities operations Associate Manager - Asset Servicing

Wells Fargo is seeking a Securities operations Associate manager

In this role, you will:

• Manage a team of specialists in transactional tasks ensuring quality and compliance in securities operations
• Provide support for being a first point of contact for all delivery tasks and escalations
• Identify opportunities for process improvement and risk control development
• Ensure team consistently meets delivery expectations and resolve issues related to reporting, career path and related activities for direct reports
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for securities operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 2 + years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Leadership experience

Desired Qualifications:

People Management Responsibilities

Team Leadership & Oversight

• Lead a team of analysts and specialists responsible for income collection and entitlement processing.
• Set clear performance expectations and provide regular feedback and coaching.
• Ensure team members understand their roles in the broader asset servicing lifecycle.

Performance Management

• Conduct performance reviews and development planning.
• Identify skill gaps and provide training or mentoring opportunities.
• Recognize and reward high performance while addressing underperformance constructively.

Workforce Planning

• Allocate resources effectively to meet operational demands and deadlines.
• Manage staffing levels, including hiring, onboarding, and succession planning.

Operational Excellence

• Foster a culture of accountability, accuracy, and continuous improvement.
• Encourage proactive issue resolution and escalation of risks or delays.
• Monitor KPIs and service level agreements to ensure team efficiency.

Communication & Collaboration

• Act as a liaison between the team and senior management, middle office, and client service teams.
• Facilitate regular team meetings and cross-functional collaboration.
• Promote transparency and open communication within the team.

Compliance & Risk Management

• Ensure team adherence to internal controls, compliance policies, and regulatory requirements.
• Lead audits and reviews related to income servicing processes.
• Promote a strong risk culture and ethical standards.

Change Management

• Guide the team through process changes, system upgrades, and organizational shifts.
• Champion automation and digital transformation initiatives.
• Manage resistance and build engagement during transitions.

• Having latest technical expertise in tools like Alteryx, Tachyon and other latest AI tool is a plu