Posted:2 days ago|
Platform:
On-site
Full Time
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. Your Role You will be responsible for developing + diversifying business in line with financial + volume targets. Your Responsibilities You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives: To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals. To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions. To monitor competition by gathering current marketplace information on pricing + products. To report customer feedback to the CCL team, supporting resolutions as required. To align with CCL colleagues when onboarding new customers. To maintain + update the most relevant customer information in internal systems. To regularly review customer portfolios with the CCL Managers + team. To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL. Your Skills And Experiences Graduation is mandatory. 4-5 years of relevant experience. Excellent communication and presentation skills. Strong focus on customer + stakeholder relationships. Strong time management will be key to success. Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application. Show more Show less
Kuehne+Nagel
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Hyderabad, Telangana, India
Salary: Not disclosed
Hyderabad, Telangana, India
Salary: Not disclosed