Job
Description
You will be joining our Customer Care Team to add your expertise and skills to the delivery of customer excellence. Your Role You will be responsible for developing and diversifying business in line with financial and volume targets. Your Responsibilities - Own, monitor, and drive all sales activities for customers within your control, including preparing quotations, identifying prospects, qualifying and nurturing them through the sales pipeline to close profitable and sustainable deals. - Align your sales efforts with customer care location (CCL) managers, pricing, and business development teams, including pricing decisions. - Monitor competition by gathering current marketplace information on pricing and products. - Report customer feedback to the CCL team and support resolutions as required. - Align with CCL colleagues when onboarding new customers. - Maintain and update the most relevant customer information in internal systems. - Regularly review customer portfolios with the CCL Managers and team. - Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL. Your Skills and Experiences - Graduation is mandatory. - 4-5 years of relevant experience. - Excellent communication and presentation skills. - Strong focus on customer and stakeholder relationships. - Strong time management will be key to success. Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and is committed to diversity in teams, including people with disabilities. They believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application. About Kuehne+Nagel With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies. You will be joining our Customer Care Team to add your expertise and skills to the delivery of customer excellence. Your Role You will be responsible for developing and diversifying business in line with financial and volume targets. Your Responsibilities - Own, monitor, and drive all sales activities for customers within your control, including preparing quotations, identifying prospects, qualifying and nurturing them through the sales pipeline to close profitable and sustainable deals. - Align your sales efforts with customer care location (CCL) managers, pricing, and business development teams, including pricing decisions. - Monitor competition by gathering current marketplace information on pricing and products. - Report customer feedback to the CCL team and support resolutions as required. - Align with CCL colleagues when onboarding new customers. - Maintain and update the most relevant customer information in internal systems. - Regularly review customer portfolios with the CCL Managers and team. - Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL. Your Skills and Experiences - Graduation is mandatory. - 4-5 years of relevant experience. - Excellent communication and presentation skills. - Strong focus on customer and stakeholder relationships. - Strong time management will be key to success. Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and is committed to diversity in teams, including people with disabilities. They believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application. About Kuehne+Nagel With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.