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CGI
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SDM - MC / Transition Manager

SDM - MC / Transition Manager

CGI

5 - 10 years

6 - 10 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

compliance ledger bpo resource management costing sla react hr change management configuration management client relationship management induction service delivery relationship management client relationship cloud computing export

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Description:

Contract Service Provision Plan

Contract Quality Plan.

Contract Financial Plan.

Contract Financial Management.

Contract Cost Reduction

Contract Reporting / Reviews.

Client Reporting / Reviews

Client Relationship Management

CVP / Quality of Service

Client Satisfaction

Contract Service Innovation

Order Growth

Contract Service Provision Management

Compliance with Quality, Security and Legislative Requirements

Incident management

Problem Management

Change Management

Release management

Service Asset and Configuration Management

Capacity planning.

Risk and continuity management

Client Information

Resource Management

Staff / assets transferred to CGI as part of contract

SLA / OLA Management / Service Penalties

Production metrics

Transition Management

Transformation Management

Authority matrix

Blended delivery

Subcontractor Management

Contract Team Communication

Skills:

Delivery Management
IT Service Management
Transition Management
Transition management
Cloud Computing
System Change Management

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CGI

Information Technology and Consulting

Montreal

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SDM - MC / Transition Manager

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Position Description:

Contract Service Provision Plan

Contract Quality Plan.

Contract Financial Plan.

Contract Financial Management.

Contract Cost Reduction

Contract Reporting / Reviews.

Client Reporting / Reviews

Client Relationship Management

CVP / Quality of Service

Client Satisfaction

Contract Service Innovation

Order Growth

Contract Service Provision Management

Compliance with Quality, Security and Legislative Requirements

Incident management

Problem Management

Change Management

Release management

Service Asset and Configuration Management

Capacity planning.

Risk and continuity management

Client Information

Resource Management

Staff / assets transferred to CGI as part of contract

SLA / OLA Management / Service Penalties

Production metrics

Transition Management

Transformation Management

Authority matrix

Blended delivery

Subcontractor Management

Contract Team Communication

More Jobs at CGI