S&C -GN - SC&O – Operations & Process Transformation Manager

Management Consulting Manager – Process Reinvention

Accenture Strategy and Consulting

Find endless opportunities to solve our clients' toughest challenges, as you collaborate with exceptional people, the latest tech, and leading companies across industries.

Business Unit: Strategy & Consulting, Global Network I Areas of Work: Process Reinvention Hub | Level: Manager | Location: Delhi, Gurgaon, Mumbai, Pune, Bangalore, Hyderabad, Chennai | Relevant Years of Exp: 7+

Explore an Exciting Career at Accenture

Do you want to lead next-generation process reinvention. Are you enthusiastic about transforming how global enterprises operate by blending human ingenuity with digital intelligence?
Does working in a collaborative, innovative-driven environment that values purpose and performance inspire you?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

As Process Reinvention Manager, your role requires driving enterprise-wide process reinvention by partnering with clients to identify high-impact opportunities for transformation enabled by AI, GenAI, and automation. Shape the reinvention roadmap, influence C-suite priorities, and orchestrate multidisciplinary teams to translate strategy into measurable business outcomes.

As part of our Process Reinvention Hub practice within Strategy & Consulting, you will help organizations reimagine and transform their value chains for tomorrow by leveraging AI, Lean Six Sigma and BPM.

Together, let us innovate, build competitive advantages, and improve business, and societal outcomes, in an ever-changing, ever-challenging world.

• Contribute to pre-sales, delivering presentations and crafting of agentic solutions - develop proposals to help our clients understand proposed solutions and their business impact.
• Formulate and deploy agentic & AI strategies for clients which include creating an AI blueprint and roadmap, setting up and operating AI/IA COE.
• Design governance frameworks, safety layers, and model-ops for responsible GenAI scaling.
• Create thought leadership that articulates our perspective on Agentic & Intelligent Automation in the industry and for our clients.
• Develop tools and methodologies for the practical application of AI Agents, Process Mining, and process automation to address business problems.
• Implement governance frameworks for AI/GenAI workflows ensuring transparency, accountability, and ethical compliance.
• Experience with team management and development skills.
• Partner with change management teams to drive stakeholder alignment, training, and sustained adoption of new processes.
• Staying updated with key technology and industry trends.

Bring your best skills forward to excel in the role:

• Strong process transformation, functional expertise, and critical thinking skills.
• Strong analytical skills to reach clear-cut, methodical solutions.
• Ability to solve complex business problems and deliver client delight.
• Excellent communication, interpersonal and presentation skills.
• Strong storytelling with data and ability to communicate AI/automation impact to non-technical stakeholders.
• Cross-cultural competence with an ability to thrive in a dynamic environment.
• Strong program management skills with the ability to structure, govern, and deliver multi-workstream transformation programs.
• Strong team-management skills.

Your experience counts!

• MBA from Tier 1 or Tier 2 B-school.
• Min. 6 years of relevant consulting experience in the required domain.
• Minimum 6 years of proven track record as an AI automation consultant/manager and in AI based automation solutions like RPA, NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering including hands-on AI automation solutioning and prompt-engineering exposure.
• Experience designing prompts and feedback loops for enterprise copilots.
• A demonstrable experience of designing and implementing AI solutions with clients to deliver real business value.
• Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders.
• Must have solid background and understanding in AI & Intelligent Automation on Cloud.
• Microsoft Azure, AWS, and Google Cloud preferred.
• Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc.
• Industry domain experience is desirable in industries like Manufacturing, Consumer Goods & Retail, Life Sciences, Telecom, BFSI, Oil & Gas, Energy & Utilities, or High-Tech industries.
• Good to have - Proficiency in AI orchestration frameworks.