Salesforce Service Cloud Developer

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Location:

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Immediate joiners only

Position Overview

Salesforce Service Cloud Developer

Interaction Studio, OmniStudio, Vlocity, Mobile Studio

core Salesforce development frameworks

scalable, enterprise-grade digital solutions

Key Responsibilities

• Design, build, and maintain enterprise-grade applications using Salesforce Service Cloud / Auto Cloud.
• Build and deploy SaaS products using platforms like MuleSoft and Google Cloud Platform (GCP).
• Develop and maintain tools and platforms using:
• Interaction Studio, Journey Builder, Automation Studio, Email & Mobile Studio
• Contact Builder, Data Extension, Sitemap, Content Block
• Integrate Salesforce with other systems using MuleSoft APIs, REST/SOAP, Platform Events (Pub/Sub).
• Build reusable components using Lightning Web Components (LWC), Aura, AMPscript, SSJS, and SQL.
• Develop and automate unit and integration testing using CI/CD pipelines (Copado, GitHub, Visual Studio Code).
• Perform code reviews and ensure code quality using tools like SonarQube, Checkmarx.
• Engage in Agile delivery: participate in daily stand-ups, sprint demos, grooming sessions, journey mapping.
• Monitor performance and enable observability, logging, and tracing using tools such as Splunk.
• Act as a technical mentor, support less experienced developers, and help guide design and implementation decisions.
• Estimate user stories and contribute to sprint planning and delivery cycles.
• Stay current with industry trends and Salesforce innovations, driving PoCs and continuous improvement efforts.
  

Required Skills & Experience

• 4+ years of experience in IT, with 3+ years in Salesforce development
• Proficiency in:
• Salesforce Service Cloud
• Interaction Studio, OmniStudio, Vlocity
• Mobile Studio, AMPscript, JSON/Apex
• JavaScript, LWC, Aura Components
• Solid experience with:
• DevOps and CI/CD (Copado, GitHub, Change Sets)
• Monitoring tools and SRE practices
• Database scripting and SQL (DDL/DML)
• Understanding of agile software development methodologies
• Strong communication and stakeholder engagement skills
• Ability to work collaboratively in a diverse, global delivery environment
  

Preferred Qualifications

• Salesforce certifications (Developer, Consultant, Architect)
• Experience with Marketing Cloud integrations using SFMC APIs
• Experience deploying document generation products as SaaS
• Exposure to GCP and MuleSoft integration architectures
  

Educational Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (required)
  

Additional Information

• Only candidates with immediate availability will be considered
• Must be comfortable working in an onsite setting
• Strong preference for candidates with stable work history and experience in global delivery models