At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The OpportunityWhen you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Business Application Consulting team you will design and implement data integration solutions that enhance customer experience strategies. As a Manager you will lead teams in analyzing data usability, mentor junior staff, and đảm bảo the successful execution of data management projects while maintaining exceptional standards.
Responsibilities
- Guide teams in designing impactful data integration solutions
- Mentor junior staff to develop their professional skills
- Maintain successful execution of data management projects
- Collaborate with clients to understand their requirements
- Analyze data usability to drive project success
- Foster a culture of continuous improvement within the team
- Manage project timelines and deliverables effectively
- Lead initiatives that enhance operational efficiency
What You Must Have
- Bachelor's Degree
- 8 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Master's Degree
- Degree in BE / B Tech / MCA/ M.Sc / M.E / M.Tech
- Demonstrating proficiency in Salesforce Data Cloud and Marketing Cloud
- Designing data integration solutions for customer experience
- Analyzing data for usability in Customer Data Platforms
- Mapping data sources to CDP data objects
- Designing processes for data deduplication and governance
- Understanding data management and transformation tools
- Experience with marketing data in MarTech
