This is a remote position.
Salesforce CPQ Analyst/Developer (Remote Position - anywhere in India)
Key Responsibilities:
● Gather and document business requirements, define scope, and perform map/gap analysis. ● Serve as a conduit between business strategy/workstreams and technical/delivery teams, aligning business and development efforts. ● Understand user needs and drive continuous improvement and efficient use of the Salesforce platform. ● Collaborate with business and technical teams to define and design proposed solutions that meet requirements and adhere to platform and application design guidelines, strategies, and industry best practices. ● Drive user adoption of Salesforce by supporting and training users. ● Develop test plans and cases, conduct system integration testing, and perform user acceptance testing (UAT) to validate system functionality and performance. ● Collaborate with business users, other process owners, cross-functional teams, IT resources, sector leads, and leadership to deliver solutions. ● Track, monitor, and report project status using Jira software. ● Set the structure and user story framework (epics, features, high-level stories), and provide user story acceptance criteria. ● Identify impacts on downstream processes such as invoicing, provisioning systems, and revenue recognition. ● Drive the breakdown of large solution requirements into an executable backlog. ● Work closely with the delivery team to design and release new product features and capabilities as a member of the agile delivery team. ● Support and generate release materials as necessary. ● Participate in industry trade associations, technical working groups, seminars, and other relevant events. Requirements
Required Qualifications:
● 5-6 years of experience in Salesforce implementation and similar IT systems ● Knowledge of industry sales processes such as Opportunity, Quoting, Contract management, Pricing, Discounts, approval structures, bundling, quoting, order management, billing, provisioning in general and in context of salesforce as well. ● Understanding of Salesforce features and customization capabilities preferable. ● Strong analytical skills to understand complex business processes and data. ● Ability to manage project timelines, identify risks, and effectively report project status. ● Excellent communication skills to articulate and convey information to business leaders and key stakeholders. ● Problem-solving skills to identify issues and develop creative solutions. ● Ability to learn new features and capabilities of the Salesforce platform and stay updated. ● Understanding of relational databases, CPQ, Billing, CLM, ERP and product business rules and systems ● Indepth Billing Knowledge ● Understanding of system integration and ETL tools. ● SME on SDLC principles, SOX Compliance IT General controls & IT Application controls (for Quote to Revenue process)
Preferred Skills:
● Bachelor’s Degree in Management, Computer Science/Engineering. ● Excellent communication skills ● Experience, or good understanding, of agile methodology.
