11 Salesforce Automation Jobs

Job Description : Job Title: Business Analyst About us: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new insights, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function: Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster. Our D&T team includes some of the most dedicated digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we'll help you become the best you can be, creating career-defining work and delivering breakthrough thinking. About the team: TE About the role: IT Business Analyst role is responsible for delivering business value within customer value stream by partnering with commercial and project delivery team. You will work closely with the commercial team / market leads to identify key priority area of investments, drive Process excellence Initiatives and Projects across the markets and bring efficiencies and effectiveness in processes. The role requires excellent knowledge on sales force automation (SFA) tools, ecommerce solutions, data analytics and practicable working skills in business environment. Core element to this role is to support SFA product to ensure new and existing business users realise business value and ensure investment is aligned to overall organisational strategy. This role is based in India but with responsibilities spanning a cross multiple location where Diageo operates. Role Responsibilities: Responsible for overall end-to-end SFA support, customer satisfaction, and improvement projects aimed at improving customer experience and efficiency. Work with other teams to develop product roadmap plans, process improvement and innovation strategy for SFA, ecommerce and analytic tools. Be interface between the technical team and business and aid in requirement collection, refinement and prepare user story into backlog, development cycle and implement user acceptance testing. Closely work with global vendors and market specific vendors in the execution of service level agreement and service management of the application and infrastructure as per the contracts and carry out regular performance reviews. Support in shaping up business case, conducting discovery activities and take up relevant process mapping/ value stream mapping techniques to identify gaps, inefficiencies and create lean and agile processes. Develop measurement capability to supervise and repcritical metric KPI, SLAs, OKR for the implemented investment Vs benefit realized. Co-ordinate with external partners / vendors on development activities that require multi-functional undertaking. Provide regular updates on quality initiatives and process improvement projects to key project customers across the organization as required. Experience / skills required: Bachelor's Degree or equivalent experience in IT, computer science, business or related field. 3-5 years of professional experience in digital and technology space with working exposure in a reputable software development environment. Leadership capability that ensures you stay focused on priorities by adopting Diageo leadership behaviours namely collaborate efficiently, act critically, experiment and learn and be externally curious. Demonstrable understanding of qualityand process improvement methodologies (Six Sigma, LEAN, ITIL) Working experience with collaborators located over a geographical spread (remote working), from multiple cultures, and based internally and externally Demonstrable experiencein agile project management domain and user story mapping, integration technologies is A MUST. Good understanding of the commercial / business knowledge in sales, marketing and finance. Good technical skills sets on salesforce automation, ecommerce, digital marketing, Gen AI , web development, data analytics is required. Excellent remote working knowledge, communication and customer management skills Proficiency with agile development tools (ADO, JIRA etc), process mapping / documentation tools. Flexible Working Statement: Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to own your wellbeing and balance your priorities from day one. Rewards & Benefits Statement: TE Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We adopt diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired Then this may be the opportunity for you. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : Job Posting Start Date : 2025-05-28

Salesforce development, Salesforce customization, integration & automation, Apex Programming, Lightning Component, Salesforce Configuration, Salesforce DX, Version Control: Git, REST APIs, SOAP APIs, Salesforce Connect, Software Engineer II, Data Mgt

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and workflows to streamline business processes. Configure and maintain custom objects, fields, layouts, and reports & dashboards. Integrate Salesforce with other enterprise applications (e.g., CRM, ERP). Develop and maintain Salesforce documentation and user training materials. Analyze Salesforce data to identify trends and opportunities for improvement. Stay up to date on the latest Salesforce features and best practices. Implement effective change control procedures and documentation. Quality Control & Testing: Establish testing protocols to validate Salesforce updates before deployment. Develop automated testing scripts and manual validation processes to ensure system integrity. Conduct thorough sandbox testing and user acceptance testing (UAT) in collaboration with stakeholders. Maintain strict version control and change logs to document testing results and system modifications. Deployment & Change Management: Lead deployment efforts, ensuring that Salesforce changes move from sandbox to production with minimal disruption. Manage release cycles, including hotfixes, major updates, and system enhancements. Implement structured rollback plans to mitigate deployment risks. Maintain documentation in Azure DevOps, tracking all system changes and deployment statuses. Oversee the intake of change requests, ensuring clear documentation, prioritization, and implementation guidelines. Ensure all deployments meet compliance and security standards, adhering to best practices for data governance. Qualifications Minimum of 7 years managing complex projects in an English-based environment. Ability to work independently and manage multiple priorities. Minimum 3 years of experience as a Salesforce Administrator. Excellent analytical and problem-solving skills. Proven experience in Salesforce configuration, customization, and automation. Strong understanding of Salesforce Sandbox Environments and deployment tools Experience with Salesforce integrations. Experience with Azure DevOps or similar version control systems. Strong understanding of change management principles and methodologies.

About the Role:A global leader in enterprise cloud solutions is looking for a Salesforce Product Manager to lead the vision, strategy, and execution of initiatives across the Salesforce platform. The ideal candidate will work closely with business and technical stakeholders to deliver impactful enhancements aligned with organizational goals. This role is ideal for professionals with a strong background in product management and a deep understanding of Salesforce architecture and functionality. Job Responsibilities: Define and manage the Salesforce product roadmap, aligning with business goals and user needs. Collaborate with business leaders and technical teams to gather requirements and design scalable solutions. Partner with developers and architects to define workflows, data models, and automation. Lead the Agile product development lifecycle, maintaining the product backlog and driving UAT processes. Ensure high-quality releases that adhere to Salesforce best practices and compliance standards. Drive user adoption through training, documentation, and engagement metrics. Job Requirements: Bachelors/Masters degree in Computer Science, Engineering, or a related field. At least 8+ years of experience in product management, including 2+ years on Salesforce initiatives. Deep knowledge of Salesforce platforms, including Sales Cloud, Service Cloud, and Marketing Cloud. Hands-on experience with Salesforce automation tools (Flows, Process Builder, Apex, etc.). Proficient in Agile methodologies and tools such as Jira or Trello. Excellent communication and stakeholder management skills, with a focus on cross-functional collaboration. Please share your resume with Current CTC, Expected CTC, Location (Remote), and Notice Period at 9032956160 / navaneetha@suzva.com.

About the Role:A global leader in cloud-based enterprise solutions is seeking a Salesforce Business Analyst to drive enhancements across its Salesforce ecosystem. This role involves close collaboration with business stakeholders, product owners, and technical teams to identify pain points, define scalable solutions, and support successful implementation. The ideal candidate will possess deep business analysis expertise combined with hands-on Salesforce experience to ensure seamless integration of business processes and platform capabilities. Job Responsibilities: Collaborate with stakeholders to gather, document, and analyze business requirements and workflows. Translate business needs into functional specifications, user stories, and Salesforce solutions. Work with Salesforce teams to configure objects, automation, validations, and reporting tools. Support testing activities including UAT and regression testing to ensure solution quality. Act as a liaison between business users and technical teams, facilitating workshops and system demos. Ensure data integrity, assist in integrations, and manage user access, security, and permissions. Job Requirements: Bachelors /Masters degree in Computer Science, Engineering, or a related field. At least 8+ years of experience as a Business Analyst, including 2+ years working on Salesforce projects. Strong knowledge of Salesforce Sales Cloud, Service Cloud, or Marketing Cloud functionalities. Hands-on experience with Salesforce automation (flows, workflows), reporting, dashboards, and data management. Excellent analytical, problem-solving, and business process modeling skills. Exceptional written and verbal English communication skills, with the ability to manage cross-functional collaboration. Nice to Have: Salesforce certifications such as Certified Business Analyst, Administrator, or Sales Cloud Consultant. Experience with Agile methodologies and tools like Jira. Familiarity with API integrations and AppExchange solutions. Please share your resume with CTC, Expected CTC, Location (Remote), and Notice Period at 9032956160.

Domain Expertise: Must have experience in the LOS domain iSource Services is hiring for one of their client for the position of Solution Consultant. About the Role - We're looking for a Solution Consultant with strong experience in Salesforce and the LOS domain. Youll design and deliver customized Salesforce solutions, streamline internal processes, and support platform administration. Ideal candidates have 7+ years of experience, excellent stakeholder management skills, and a deep understanding of lending workflows. Objectives of this role: Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business Provide coaching in best practices for Salesforce administration and implementation to enhance user experience Use Salesforce automation to streamline internal processes Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions Identify project issues and risks, and present alternatives for alleviating or resolving them Responsibilities Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform Support continued build-out of key reports and dashboards, data administration, and integrity upkeep Recommend new features and improvements to optimize and increase use of the platform Provide technical specifications and help maintain overall documentation for the business Adhere to and promote best practices, and design the guidelines for security procedures.

Greetings from Cognizant!!! We are hiring for Permanent Position with Cognizant. Experience:- Only above 4 Yrs - 12 Yrs. Mandatory to have experience in Salesforce Automation Testing (SFDC, Automation ) . Work Location: Chennai (Face to Face Interview- CKC Campus Shollinganallur) Hyderabad (Face to Face Interview- DLF Cybercity Campus) Bangalore (Face to Face Interview- Manyatta Office) Interview Mode : (Face to Face Interview) Interview Date : 05-04-2025 (Saturday) Note- Candidates are restricted below 3 Years of experience. Kindly fill the form- https://forms.office.com/r/iAbbdZvHE7

Description of an ideal candidate The ideal candidate will have 2 - 3 years of experience as a Salesforce Administrator and has experience working in a fast paced, dynamic environment. The candidate will have a strong understanding of Salesforce best practices and has the ability to implement them. The commercial operations team is dedicated to automating tasks and improving user experience so the candidate should be able to demonstrate an ability to implement flows and other automation tools. Strong problem solving and analytical skills are critical for this role as well as excellent communication and collaboration skills. Core responsibilities: Manage and maintain Salesforce platform, including user setup, data management, and system customization (experience with Salesforce Cloud) Implement automation in Salesforce using Flows Develop and maintain documentation for Salesforce processes and procedures Provide training and support for users on Salesforce platform and automation processes Required skills/experience to be successful in the role: 2-3 years of experience as a Salesforce Administrator or similar role Strong understanding of Salesforce best practices and ability to implement them Experience with Salesforce automation, including flows and other automation tools Strong problem-solving and analytical skills Excellent communication and collaboration skills Salesforce certification(s) is a plus Hard skills: SFDC Admin Familiarity with data management tools and techniques Problem solving & analytical skills Understanding of Salesforce security, permissions, profile best practices Soft skills: Communication and collaboration skills Additional desirable skills, that are not required: Salesforce admin certification(s) is a plus Key projects or initiatives upon hire: Manage user profiles & permission sets Own the process of inbound SFDC requests Help to improve the user experience through custom apps & page layouts

Key Responsibilities: Requirement Gathering & Analysis Engage with stakeholders to understand business needs and translate them into Salesforce solutions. Process Optimization Improve workflows using Flows, Process Builder, and Validation Rules for automation. Data Management & Reporting Maintain data integrity, create reports, and analyze key business metrics to support decision-making. Customization & Configuration Configure Custom Objects, Fields, Page Layouts, and Record Types to align with business requirements. User Training & Support Provide training and documentation to ensure smooth Salesforce adoption and best practices. Collaboration with Development Teams Work closely with Apex, Lightning Web Components (LWC), and API integration teams to implement effective solutions. Testing & Quality Assurance Conduct User Acceptance Testing (UAT) and regression testing to validate system enhancements. Required Skills: Strong Salesforce Knowledge Hands-on expertise in Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Automation & Reporting Experience working with Flows, Reports, Dashboards, SOQL/SOSL queries. Business Process Mapping Ability to analyze gaps and recommend process improvements. Project Methodologies Understanding of Agile, Scrum, and SDLC best practices. Communication & Stakeholder Management Strong ability to liaise between business and technical teams.Salesforce Knowledge (Sales Cloud, Service Cloud, CPQ, Experience Cloud), Requirement Gathering, Process Optimization, Flows, Reports, Dashboards, SOQL, SOSL, Custom Objects, Testing (UAT, Regression), Agile, Scrum, SDLC, Communication, Stakeholder Management

Job Title / Designation : Area Sales Manager - SAMNA Department : Sales - SAMNA ( Sales Automation Management for The New Age) Functional Reporting to : Head Of Sales SAMNA is a automation tool - Sales Automation Management for The New Age 1, PURPOSE OF THE JOB: Driving sales excellence & automation initiatives for the assigned territory Job Context: 2, DETAILS OF THE JOB: Job Role/ Title: Area Sales Manager - SAMNA Level: Business Unit: Function: Sales Country: India Work Location: Multiple Reporting Manager: Head of Sales Managers Manager: MUGM Matrix Manager: Head Sales Excellence & Automation KEY ACCOUNTABILITIES: Accountabilities Scope of work Sales Efficiency Work in close collaboration of the field sales team to improve upon sales efficiency parameters: Penetration%, Bill cuts per day per route, Effective Calls, VPO, VPR aligned to the business objectives as set by the UNIT Distribution Management Support Field team in identifying distribution gaps - New retailers, Distributors, Vehicles etc and help in onboarding them in the system Process/Infrastructure Manage & ensure adequate adoption of processes/tools associated with interactions between Logistics - Distributor - Field Force Retailer (DMS/SFA-SAMNA, Compliance Audits etc). Ensure relevant infrastructural elements are in place to support the aforementioned. Master Data Management Continuous improvement in master data accuracy: Geo Tagging, Channel Bifurcation, Customer Master, Vehicle Master, Hierarchy mapping Information/insights generation Analyze Sales data to provide relevant insights for improving upon operational efficiencies. Support field sales team by ensuring accurate & in time reporting. New Initiatives Support field team in enabling implementation & adoption of new systems/processes. This will include distributor alignment, salesman training, relevant data collection and identified issue resolution 4, KEY INTERFACES External InterfacesInternal Interfaces Available data sources on competition mapping, Market Share etcDMS/SFA system (SAMNA), Reporting Tools(Qlik BI, Power BI), Onboarding platforms 5, EDUCATION & EXPERIENCE Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job.. Education Qualification (Highest) with Target Institute(s) Regular MBA from premier B-School with specialization in Sales & Marketing Desired Certifications: Desirable experience: Field Sales with Analytics & reporting knowledge in FMCG industry 6, SKILLS REQUIRED: SkillsDescription Proficiency Level (General Awareness; Working Knowledge; Functional Expert, Mastery) Functional Skills Data Analytics and reporting, Field Sales, Process & technology oriented Working Knowledge Behavioral Skills Stakeholder Management, Communication Skills Working Knowledge General Awareness : Knows the fundamental or general understanding of concepts. Working Knowledge : Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. Mastery: Candidate is subject matter expert and has command over the subject/ concepts.

Job Title / Designation : Area Sales Manager - SAMNA Department : Sales - SAMNA ( Sales Automation Management for The New Age) Functional Reporting to : Head Of Sales Location : Gurgaon SAMNA is a automation tool - Sales Automation Management for The New Age 1, PURPOSE OF THE JOB: Driving sales excellence & automation initiatives for the assigned territory Job Context: 2, DETAILS OF THE JOB: Job Role/ Title: Area Sales Manager - SAMNA Level: Business Unit: Function: Sales Country: India Work Location: Multiple Reporting Manager: Head of Sales Managers Manager: MUGM Matrix Manager: Head Sales Excellence & Automation KEY ACCOUNTABILITIES: Accountabilities Scope of work Sales Efficiency Work in close collaboration of the field sales team to improve upon sales efficiency parameters: Penetration%, Bill cuts per day per route, Effective Calls, VPO, VPR aligned to the business objectives as set by the UNIT Distribution Management Support Field team in identifying distribution gaps - New retailers, Distributors, Vehicles etc and help in onboarding them in the system Process/Infrastructure Manage & ensure adequate adoption of processes/tools associated with interactions between Logistics - Distributor - Field Force Retailer (DMS/SFA-SAMNA, Compliance Audits etc). Ensure relevant infrastructural elements are in place to support the aforementioned. Master Data Management Continuous improvement in master data accuracy: Geo Tagging, Channel Bifurcation, Customer Master, Vehicle Master, Hierarchy mapping Information/insights generation Analyze Sales data to provide relevant insights for improving upon operational efficiencies. Support field sales team by ensuring accurate & in time reporting. New Initiatives Support field team in enabling implementation & adoption of new systems/processes. This will include distributor alignment, salesman training, relevant data collection and identified issue resolution 4, KEY INTERFACES External InterfacesInternal Interfaces Available data sources on competition mapping, Market Share etcDMS/SFA system (SAMNA), Reporting Tools(Qlik BI, Power BI), Onboarding platforms 5, EDUCATION & EXPERIENCE Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job.. Education Qualification (Highest) with Target Institute(s) Regular MBA from premier B-School with specialization in Sales & Marketing Desired Certifications: Experience Range: 2 years of experience preferred in relevant industry Desirable experience: Field Sales with Analytics & reporting knowledge in FMCG industry 6, SKILLS REQUIRED: SkillsDescription Proficiency Level (General Awareness; Working Knowledge; Functional Expert, Mastery) Functional Skills Data Analytics and reporting, Field Sales, Process & technology oriented Working Knowledge Behavioral Skills Stakeholder Management, Communication Skills Working Knowledge General Awareness : Knows the fundamental or general understanding of concepts. Working Knowledge : Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. Mastery: Candidate is subject matter expert and has command over the subject/ concepts.