We are looking for an Implementation Specialist to join our Professional services in Noida. This is an amazing opportunity to work on new IPfolio projects which is based on Salesforce platform. The team consists of 6 People and is reporting to the Senior Manager. We have a great skill set in SQL Server, Oracle, Salesforce admin and technical implementation and we would love to speak with you if you have skills in SQL Server and Salesforce basic knowledge (Technical configuration) experience.?
About You Experience, Education, Skills, And Accomplishments??
- Bachelor's or master's degree in computer science, Information Technology, or related field, or equivalent experience.
- Atleast 2 years of hands-on experience in Databases and Salesforce for product implementation.
- Hands-on knowledge on project management best practices, data, business processes, and terminologies
- Should have exposure to user management: Profiles, Roles and Account creation and management. Fields and Layouts.
- Should have experience in Data Management: Import/Export and maintaining data integrity using validation rules.
- Should have experience in Security: Sharing rules and OWD (Organization-Wide Defaults).
- Should have exposure in Salesforce Automation: Designing processes to reduce manual tasks.
- Installing and configuring 3rd party integrations, troubleshooting, training and support.
- Proficiency in solution documentation and design processes to maintain complex Salesforce instances
It would be great if you also had
- Salesforce admin certification Recommended
- Experience in working with Client project handling and Implementation, Salesforce Data Experience, Programming (preferred Apex coding), Salesforce Technical Configuration.
What will you be doing in this role
?
- Assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
- Consult with the internal Project team and Client users to understand the Client business process and functional requirements.
- Coordinate with internal Project Team members to configure the system according to the business process requirements in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.
- Assist Clients with the testing of functional requirements, supporting issue resolution and refining the as-built solution configuration in an iterative, agile approach to meet business process requirements.
- Provide training to the Client Project team on functional solutions and support client functional training sessions.
- Assist clients during Go-Live and provide Go-Live Support.
- Participate in knowledge transfer sessions and provide functional expertise to support trouble-shooting efforts post-Go Live to the Customer Success team.
About the Team
:???The Professional Services is a self-driven, energetic group focused on delivering high-quality solutions. We work end-to-end on the product lifecycle, translating business requirements into scalable, modern applications. Our team leverages the latest technologies and emphasizes smart, efficient implementation practices.?
Hours of Work
This is a permanent position with Clarivate, 9 hours per day including lunch break.?At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
