Job
Description
As a Product Manager in the Business Technology (BT) team, your role will involve leading the design, execution, and strategy for effective, scalable, end-to-end business solutions. You will be responsible for the long and short term vision of the product, aligning customer interests with IT delivery, and representing the product externally. Your key responsibilities will include: - Delivering innovative solutions within the internal CRM Salesforce application based on user requirements - Collaborating with stakeholders, including senior executives, to drive alignment and deliver multi-faceted capabilities - Assessing, initiating, prioritizing, refining, and driving appropriate technology solutions in partnership with IT representatives - Developing and maintaining a multi-track product or program level roadmap for your delivery area - Managing a broad portfolio of technologies and delivery teams to meet business needs efficiently - Managing delivery expectations with customers and driving communication with stakeholders at various levels - Creating and grooming a backlog of well-formed stories for implementation by the scrum team(s) - Working with business and IT stakeholders to prioritize work at a sprint level - Collaborating with external delivery teams and integrating their work into the product and roadmap - Communicating effectively with both business and technical stakeholders - Resolving customer issues proactively and in a timely manner - Identifying opportunities for process optimization or development of new processes/policies - Acting as the subject-matter expert for solutions owned by the team Qualifications required for this role include: - 5+ years of experience with Salesforce CRM implementation for Sales or Sales Operations - Bachelor's Degree or relevant experience, with 8+ years of related information systems experience - Experience with enterprise system implementations and solution architecture for global companies - Experience with Salesforce CRM system implementation and Salesforce automation - Ability to make decisions and recommendations on technology strategies - Strong presentation, communication, and listening skills - Ability to work with virtual and global cross-functional teams - Strong influencing and negotiation skills - Ability to manage multiple projects and tasks in a fast-paced environment Desired experience and skills for this role include: - Experience with Agile/SCRUM techniques and Jobs to Be Done Framework - Knowledge of Enterprise applications/modules within Salesforce Platform CRM - Salesforce Administrator/Sales Cloud/Service Cloud certification - Experience with Salesforce Enterprise Territory Management and/or Sales Performance Management - Deep knowledge of Salesforce CRM applications and strong problem-solving skills - Strong knowledge in information technology architecture components and practices If you believe you possess the necessary experience and skills required for this role, and are enthusiastic about leading business solutions within a dynamic environment, we encourage you to apply. As a Product Manager in the Business Technology (BT) team, your role will involve leading the design, execution, and strategy for effective, scalable, end-to-end business solutions. You will be responsible for the long and short term vision of the product, aligning customer interests with IT delivery, and representing the product externally. Your key responsibilities will include: - Delivering innovative solutions within the internal CRM Salesforce application based on user requirements - Collaborating with stakeholders, including senior executives, to drive alignment and deliver multi-faceted capabilities - Assessing, initiating, prioritizing, refining, and driving appropriate technology solutions in partnership with IT representatives - Developing and maintaining a multi-track product or program level roadmap for your delivery area - Managing a broad portfolio of technologies and delivery teams to meet business needs efficiently - Managing delivery expectations with customers and driving communication with stakeholders at various levels - Creating and grooming a backlog of well-formed stories for implementation by the scrum team(s) - Working with business and IT stakeholders to prioritize work at a sprint level - Collaborating with external delivery teams and integrating their work into the product and roadmap - Communicating effectively with both business and technical stakeholders - Resolving customer issues proactively and in a timely manner - Identifying opportunities for process optimization or development of new processes/policies - Acting as the subject-matter expert for solutions owned by the team Qualifications required for this role include: - 5+ years of experience with Salesforce CRM implementation for Sales or Sales Operations - Bachelor's Degree or relevant experience, with 8+ years of related information systems experience - Experience with enterp
