Sales Trainer

To enhance the performance and productivity of the sales team by conducting structured product and skill training sessions as per Maruti Suzuki India Ltd. (MSIL) guidelines. The Internal Sales Trainer ensures that all dealership sales personnel are well-trained in product knowledge, customer handling, sales process, and dealership standards, thereby improving customer satisfaction and achieving sales targets.

Key Responsibilities:1. Training & Development

• Conduct induction programs for new sales recruits on company policies, sales process, and Maruti Suzuki product portfolio.
• Deliver regular refresher training sessions on new models, features, and technical updates.
• Train sales consultants on soft skills, communication, negotiation, and customer relationship management (CRM).
• Ensure all sales staff meet the Maruti Suzuki certification and assessment standards.

2. Performance Monitoring & Evaluation

• Evaluate trainees through assessments, quizzes, and role plays to measure learning effectiveness.
• Identify training needs based on performance reports and feedback from sales managers.
• Track and maintain training attendance, evaluation records, and progress reports.

3. Coordination & Compliance

• Coordinate with Maruti Suzuki Regional Training Managers and Dealer HR for program schedules and training updates.
• Ensure compliance with Maruti Suzuki training norms and documentation requirements.
• Maintain the training calendar, training records, and feedback reports in alignment with dealership and OEM guidelines.

4. Continuous Improvement

• Recommend and implement new training methods to improve engagement and effectiveness.
• Provide post-training feedback to management to bridge skill or knowledge gaps.
• Stay updated on Maruti Suzuki policies, new launches, and market trends to ensure relevant training content.

Key Skills & Competencies:

• Excellent communication and presentation skills.
• Strong knowledge of Maruti Suzuki products and dealership operations.
• Ability to engage and motivate a sales team.
• Good analytical, planning, and organizational abilities.
• Proficiency in MS Office and digital training tools.

Qualifications & Experience:

• Graduate in Business Administration / Marketing / Automobile Engineering (MBA preferred).
• Minimum 2–5 years of experience in automobile sales or training (preferably with Maruti Suzuki).
• Certification as Internal Trainer from Maruti Suzuki will be an added advantage.

Key Performance Indicators (KPIs):

• Training hours delivered per month.
• Percentage of sales staff certified by Maruti Suzuki.
• Improvement in sales performance post-training.
• Employee feedback and training effectiveness scores.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person