We are seeking a highly experienced and technically skilled SEO Manager – UI/UX & Backend Optimization to lead our digital growth efforts. The ideal candidate must possess a strong understanding of backend development, UI/UX best practices, and technical SEO, along with the ability to drive organic traffic and search engine visibility. This role demands a well-rounded SEO professional who has successfully led a team and implemented end-to-end SEO strategies—covering technical SEO, on-page, and off-page optimization—while also working closely on development to enhance overall website performance and user experience. Key Responsibilities: Lead and manage the SEO team, assigning tasks, setting priorities, and ensuring timely delivery of SEO projects. Design and execute comprehensive SEO strategies to improve search rankings, traffic, and user engagement. Using your web developer skills to implement technical fixes (site speed, crawl errors, structured data, core web vitals). Analyze and optimize website architecture, page structures, and URL configurations for better crawlability and UX. Ensure on-page SEO best practices: keyword research, meta tags, schema markup, image alt tags, internal linking, etc. Oversee off-page SEO initiatives such as link-building, guest blogging, and outreach campaigns. Contribute to and review UI/UX design decisions from an SEO perspective to ensure seamless user flow and optimization. Utilize coding knowledge (HTML, CSS, JavaScript, PHP, or relevant backend tech) to troubleshoot or guide site optimization. Conduct SEO audits, competitive analysis, and performance reporting using tools like Google Analytics, Search Console, SEMrush, Ahrefs, and Screaming Frog. Stay updated on the latest algorithm changes and emerging SEO trends to keep the company ahead of competitors. Requirements: Minimum 3 years of experience as an SEO Team Lead or Manager. Strong technical SEO knowledge with practical experience in optimizing performance, crawlability, and indexing. Backend coding knowledge: HTML, CSS, JavaScript, PHP (or relevant technologies). Understanding of UI/UX principles to ensure SEO aligns with user-focused design. Hands-on experience with CMS platforms like WordPress, Shopaccino ,Shopify, or custom CMS. Proven ability to manage cross-functional teams, assign tasks, and monitor performance. Experience with major SEO tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, Screaming Frog, etc. Excellent analytical, reporting, and communication skills—must be able to explain strategies clearly to both tech and non-tech teams. Ability to work independently and lead projects from planning to execution. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Executive Coordinator Role Overview: We are looking for a well-spoken, detail-oriented, and proactive Executive Coordinator to support the Managing Director of the organization. This is an excellent opportunity for freshers who are eager to learn, grow, and gain experience, preferably with a background or interest in the jewellery industry. Key Responsibilities : ✅ Handle emails, calls, and internal communication professionally, along with assisting in personal tasks. ✅ Coordinate directly with vendors and external stakeholders. ✅ Manage calendars, schedule meetings, travel plans, and oversee office operations. ✅ Assist the MD with client communications and documentation. ✅ Maintain databases, records, and organize confidential files efficiently. Requirements: ✔ Excellent English communication skills (written & verbal). ✔ Interest or understanding of the jewellery industry will be an added advantage. ✔ Proficiency in MS Office (Excel, Word, PowerPoint). ✔ Strong organizational and multitasking abilities. ✔ A professional and disciplined attitude with a willingness to take initiative. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Navratan.com is a leading global platform in the certified gemstone e-commerce space. With a legacy of trust and quality, we cater to clients across India and international markets seeking authentic, astrologically aligned gemstones. As we scale our team and structure, we’re looking for a seasoned Sales Traine r to help streamline our sales function, boost conversions, and coach our team for high-ticket gemstone sales. Role Objective: To build, implement, and train the team on a scalable and repeatable sales system that can convert international and domestic leads for high-value gemstone purchases. Key Responsibilities Design and implement a scalable sales system including inbound, outbound, WhatsApp, call, and email flows for both domestic and international clientele. Create a comprehensive Sales Playbook covering scripts, objection handling, rebuttals, and luxury buyer psychology. Conduct live and recorded training sessions, sales roleplays, and weekly call audits. Provide personalized 1-on-1 coaching with performance reviews and call feedback. Develop performance tracking templates for sales KPIs, lead status, and call quality. Document SOPs, CRM structures, and training decks; help automate repetitive sales processes. Collaborate with Sales Head and Management to identify team development needs and address skill gaps. Monitor lead-to-close conversion rate and drive improvements through structured training programs. ✅ Required Skills Strong knowledge of sales psychology, objection handling , and emotional selling for high-ticket products. Hands-on experience with CRM design , digital sales funnel creation, and KPI tracking systems. Proven ability to coach teams , conduct call audits, and develop role-based training modules. Have 3-5 yrs of experience. Proficient in creating SOPs , sales scripts , and structured sales processes. Excellent communication in English and Hindi , with the ability to mentor across experience levels. Experience in luxury sales sectors like jewelry, real estate, or premium services (preferred). Bonus: Awareness of UI/UX and how it impacts the digital sales journey. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Navratan.com is a leading global platform in the certified gemstone e-commerce space. With a legacy of trust and quality, we cater to clients across India and international markets seeking authentic, astrologically aligned gemstones. As we scale our team and structure, we’re looking for a seasoned Sales Traine r to help streamline our sales function, boost conversions, and coach our team for high-ticket gemstone sales. Role Objective: To build, implement, and train the team on a scalable and repeatable sales system that can convert international and domestic leads for high-value gemstone purchases. Key Responsibilities Design and implement a scalable sales system including inbound, outbound, WhatsApp, call, and email flows for both domestic and international clientele. Create a comprehensive Sales Playbook covering scripts, objection handling, rebuttals, and luxury buyer psychology. Conduct live and recorded training sessions, sales roleplays, and weekly call audits. Provide personalized 1-on-1 coaching with performance reviews and call feedback. Develop performance tracking templates for sales KPIs, lead status, and call quality. Document SOPs, CRM structures, and training decks; help automate repetitive sales processes. Collaborate with Sales Head and Management to identify team development needs and address skill gaps. Monitor lead-to-close conversion rate and drive improvements through structured training programs. ✅ Required Skills Strong knowledge of sales psychology, objection handling , and emotional selling for high-ticket products. Hands-on experience with CRM design , digital sales funnel creation, and KPI tracking systems. Proven ability to coach teams , conduct call audits, and develop role-based training modules. Have 3-5 yrs of experience. Proficient in creating SOPs , sales scripts , and structured sales processes. Excellent communication in English and Hindi , with the ability to mentor across experience levels. Experience in luxury sales sectors like jewelry, real estate, or premium services (preferred). Bonus: Awareness of UI/UX and how it impacts the digital sales journey. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Executive Coordinator Role Overview: We are looking for a well-spoken, detail-oriented, and proactive Executive Coordinator to support the Managing Director of the organization. This is an excellent opportunity for freshers who are eager to learn, grow, and gain experience, preferably with a background or interest in the jewellery industry. Key Responsibilities : ✅ Handle emails, calls, and internal communication professionally, along with assisting in personal tasks. ✅ Coordinate directly with vendors and external stakeholders. ✅ Manage calendars, schedule meetings, travel plans, and oversee office operations. ✅ Assist the MD with client communications and documentation. ✅ Maintain databases, records, and organize confidential files efficiently. Requirements: ✔ Excellent English communication skills (written & verbal). ✔ Interest or understanding of the jewellery industry will be an added advantage. ✔ Proficiency in MS Office (Excel, Word, PowerPoint). ✔ Strong organizational and multitasking abilities. ✔ A professional and disciplined attitude with a willingness to take initiative. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Job Summary: We are seeking a dynamic and customer-focused Business Development Executive to join our Navratan Gems growing team. The ideal candidate will be responsible for handling leads and converting them into successful sales through multiple communication platforms including email, WhatsApp, and inbound calls. This role is perfect for someone who enjoys engaging with people, understands customer needs, and is passionate about building lasting client relationships. Key Responsibilities: Handle incoming leads via calls, emails, WhatsApp, and other communication platforms. Understand customer needs and guide them through product details and offerings. Build rapport with clients to ensure trust and satisfaction throughout the buying process. Follow up on leads in a timely and professional manner to ensure maximum conversions. Coordinate with the operations and marketing team to ensure smooth client experience. Maintain daily updates on lead status and communications in the CRM system. Requirements: 0–1 year of experience in sales or client handling (Jewelry/luxury industry is a plus). Excellent communication skills in English (verbal and written). Confidence to handle clients independently and across various platforms. Basic computer knowledge (Excel, email handling, and WhatsApp business). Positive attitude, willingness to learn, and a customer-first approach. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Language: English (Preferred) Work Location: In person

Company Overview: Navratan.com is a global leader in certified gemstone e-commerce. We serve premium domestic and international clients through a trusted, performance-driven platform. As we expand our digital footprint, we're seeking a strategic and technically skilled Digital Marketing Manager to drive paid campaign performance, improve website experience, and lead a results-oriented marketing team. Role Objective: To plan, execute, and optimize performance marketing campaigns (Google Ads, Meta Ads), ensure SEO & UI/UX best practices across platforms, and guide the marketing team to meet traffic, lead generation, and revenue targets. Key Responsibilities: Performance Marketing (Google Ads & Meta Ads): Plan, execute, and optimize paid campaigns across Google Ads, Meta (Facebook/Instagram), and YouTube. Create remarketing funnels, custom audiences, and lookalike targeting. Monitor keyword trends, ad relevance, A/B testing, and landing page optimization. Website Development & UI/UX Optimization: Use your developers/designers skills to improve site performance and conversion flow. Implement tracking pixels, heatmaps, UTM structures, and event triggers. Experience with Shopaccino, WordPress, and backend coding (HTML, CSS, JS, PHP). SEO & Organic Growth: Oversee SEO (technical, on-page, off-page) with the team. Ensure page speed, mobile responsiveness, and schema implementation. Monitor rankings and traffic using tools like Google Analytics, Search Console, SEMrush, and Ahrefs. Team Leadership & Collaboration: Manage and mentor a team of digital executives, SEO executives, and writers. Allocate weekly tasks, run performance reviews, and ensure deadlines. Prepare reports and insights for the management team with data-backed strategies. Required Skills & Qualifications: 3+ years of experience in digital marketing with proven team management. Proficient in Google Ads, Meta Ads, YouTube Ads, and PPC strategy. Knowledge of Shopaccino, WordPress, and performance tracking tools. Working understanding of HTML, CSS, JavaScript, or PHP for technical coordination. Strong grasp of SEO fundamentals, Google Analytics, Search Console, and paid media reporting. Excellent communication and leadership skills. Strategic mindset with attention to KPIs and ROI. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Job Summary: We are looking for a MIS Executive to manage data, develop reports, automate processes, and provide insights to support business operations. The ideal candidate should have 3-5 years of experience in MIS, be proficient in Excel, SQL, and BI tools (Power BI, Tableau, etc.), and have strong analytical and problem-solving skills. Key Responsibilities 1. Advanced Data Management & Reporting Collect, clean, and analyze data from multiple sources to generate actionable insights. Develop and maintain daily, weekly, and monthly reports using Excel, SQL, Power BI, or Tableau. Ensure data accuracy, consistency, and security in all reporting processes. 2. Process Automation & Optimization Develop automated dashboards, reports, and templates for improved efficiency. Use SQL queries, Power Query, VBA, and App Script to streamline data processing. Identify process improvement opportunities and implement automation to reduce manual efforts. 3. Database Management & System Optimization Manage and optimize databases to support business intelligence and decision-making. Maintain and update MIS tools, CRM, and ERP systems for seamless data flow. Ensure data governance and security compliance. 4. Business Intelligence & Insights Analyze business trends and provide data-driven recommendations to management. Support decision-making with predictive analysis and forecasting. Collaborate with various teams (Operations, Finance, Sales) to optimize reporting strategies. Train and mentor junior MIS executives on best practices and automation techniques. Maintain documentation and SOPs for all MIS processes and reporting tools. Required Skills & Qualifications: Bachelor’s/Master’s degree in IT, Computer Science, Business Analytics, or related fields. 3-5 years of experience in MIS, data analytics, or business intelligence. Proficiency in SQL, Advance Excel (VLOOKUP, HLOOKUP,INDEX-MATCH, ARRAYS) , Power BI, Tableau, and Google Sheets. Experience with automation tools (VBA, Python, R, App Script, Power Query, etc.). Strong analytical, problem-solving, and data visualization skills. Knowledge of CRM, ERP systems, and data governance best practices. Excellent communication and stakeholder management skills. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person Speak with the employer +91 7727937352

Job Summary: We are seeking an Accounts Executive with 1–2 years of experience and proficiency in Tally software. The role involves managing day-to-day accounting tasks, including data entry, processing invoices, payments, bank reconciliations, and supporting financial reporting and compliance. Key Responsibilities: Maintain financial records and perform data entry in Tally. Handle accounts payable/receivable and bank reconciliations. Process invoices, receipts, and payments. Assist in preparing financial reports, statements, and budgets. Support month-end/year-end closing and audits. Manage expense reports and ensure documentation accuracy. Perform general administrative and accounting support tasks. Requirements: 1–2 years of accounting experience. Proficiency in Tally software. Basic knowledge of accounting principles and financial reporting. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Job Summary: We are seeking an Accounts Executive with 1–2 years of experience and proficiency in Tally software. The role involves managing day-to-day accounting tasks, including data entry, processing invoices, payments, bank reconciliations, and supporting financial reporting and compliance. Key Responsibilities: Maintain financial records and perform data entry in Tally. Handle accounts payable/receivable and bank reconciliations. Process invoices, receipts, and payments. Assist in preparing financial reports, statements, and budgets. Support month-end/year-end closing and audits. Manage expense reports and ensure documentation accuracy. Perform general administrative and accounting support tasks. Requirements: 1–2 years of accounting experience. Proficiency in Tally software. Basic knowledge of accounting principles and financial reporting. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Role Overview: We are seeking a results-driven Team Lead - Business Development with team-leading experience to help drive revenue growth, strengthen client relationships, and manage a high-performance team. The ideal candidate should possess a strong understanding of B2C sales strategies, team leadership, and a passion for luxury and fine gemstones.Key Responsibilities: Identify and develop new business opportunities across online and offline channels. Build and maintain strong relationships with domestic and international clients. Lead, mentor, and motivate a team of business development executives or sales representatives. Analyze market trends and customer behavior to refine outreach strategies. Set sales targets, track KPIs, and ensure the team meets performance metrics. Collaborate with marketing, operations, and customer service to ensure a seamless client experience. Represent the brand at industry events, exhibitions, and customer meetings. Prepare and deliver reports and forecasts to management. Required Skills & Qualifications: 5 years plus of experience in business development, sales, or client relationship management. At least 2 years of team management or team leadership experience. Strong communication, negotiation, and interpersonal skills. Experience in the gems, jewelry, luxury, or e-commerce sector preferred. Ability to thrive in a target-driven and dynamic environment. Proficiency in CRM tools and MS Office Suite. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Language: English (Preferred) Work Location: In person

Navratan is looking for Team Lead- Business Development to join our dynamic team and embark on a rewarding career journey €¢ The job description for a Business Development Executive (BDE) typically involves responsibilities related to identifying new business opportunities, developing strategies to pursue them, and closing deals to generate revenue for the company €¢ The BDE is responsible for identifying potential clients through market research, analyzing customer needs, and developing sales plans to target new business opportunities €¢ The BDE is responsible for developing and implementing sales strategies that align with the company's overall goals and objectives, and drive revenue growth €¢ The BDE is responsible for negotiating and closing deals with clients to generate revenue and meet sales targets

We are seeking a results-driven Team Lead- Business Development with team-leading experience to help drive revenue growth, strengthen client relationships, and manage a high-performance team. The ideal candidate should possess a strong understanding of B2C sales strategies, team leadership, and a passion for luxury and fine gemstones. Key Responsibilities: Identify and develop new business opportunities across online and offline channels. Build and maintain strong relationships with domestic and international clients. Lead, mentor, and motivate a team of business development executives or sales representatives. Analyze market trends and customer behavior to refine outreach strategies. Set sales targets, track KPIs, and ensure the team meets performance metrics. Collaborate with marketing, operations, and customer service to ensure a seamless client experience. Represent the brand at industry events, exhibitions, and customer meetings. Prepare and deliver reports and forecasts to management. Required Skills & Qualifications: 5 years plus of experience in business development, sales, or client relationship management. At least 2 years of team management or team leadership experience. Strong communication, negotiation, and interpersonal skills. Experience in the gems, jewelry, luxury, or e-commerce sector preferred. Ability to thrive in a target-driven and dynamic environment. Proficiency in CRM tools and MS Office Suite.

You will be responsible for providing support to the co-founder of the company, handling emails, calls, and office communication in a professional manner, as well as managing personal work. Directly interacting with vendors, scheduling meetings, travel, and office operations efficiently are key aspects of this role. Additionally, you will assist executives in managing client interactions and documentation while maintaining databases and organizing confidential files. The ideal candidate for this role should possess excellent English communication skills, both written and verbal. Previous experience as an assistant to a co-founder, particularly in the jewelry industry, is preferred. Proficiency in MS Office applications such as Excel, Word, and PowerPoint is essential, along with strong organizational and multitasking abilities. The desired experience level for this position is 6 months to 1 year. This is a full-time, permanent position that offers benefits such as paid sick time and paid time off. The work schedule includes evening, morning, and night shifts, with the possibility of a yearly bonus. Fluency in English is preferred, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 7727937352 for further discussion.,

Job Summary: We are seeking an Accounts Executive with 1–2 years of experience and proficiency in Tally software. The role involves managing day-to-day accounting tasks, including data entry, processing invoices, payments, bank reconciliations, and supporting financial reporting and compliance. Key Responsibilities: Maintain financial records and perform data entry in Tally. Handle accounts payable/receivable and bank reconciliations. Process invoices, receipts, and payments. Assist in preparing financial reports, statements, and budgets. Support month-end/year-end closing and audits. Manage expense reports and ensure documentation accuracy. Perform general administrative and accounting support tasks. Requirements: 1–2 years of accounting experience. Proficiency in Tally software. Basic knowledge of accounting principles and financial reporting. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Role Overview: We are seeking a results-driven Team Lead - Business Development with team-leading experience to help drive revenue growth, strengthen client relationships, and manage a high-performance team. The ideal candidate should possess a strong understanding of B2C sales strategies, team leadership, and a passion for luxury and fine gemstones.Key Responsibilities: Identify and develop new business opportunities across online and offline channels. Build and maintain strong relationships with domestic and international clients. Lead, mentor, and motivate a team of business development executives or sales representatives. Analyze market trends and customer behavior to refine outreach strategies. Set sales targets, track KPIs, and ensure the team meets performance metrics. Collaborate with marketing, operations, and customer service to ensure a seamless client experience. Represent the brand at industry events, exhibitions, and customer meetings. Prepare and deliver reports and forecasts to management. Required Skills & Qualifications: 5 years plus of experience in business development, sales, or client relationship management. At least 2 years of team management or team leadership experience. Strong communication, negotiation, and interpersonal skills. Experience in the gems, jewelry, luxury, or e-commerce sector preferred. Ability to thrive in a target-driven and dynamic environment. Proficiency in CRM tools and MS Office Suite. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Language: English (Preferred) Work Location: In person

Job Summary: We are seeking an Accounts Executive with 1–2 years of experience and proficiency in Tally software. The role involves managing day-to-day accounting tasks, including data entry, processing invoices, payments, bank reconciliations, and supporting financial reporting and compliance. Key Responsibilities: Maintain financial records and perform data entry in Tally. Handle accounts payable/receivable and bank reconciliations. Process invoices, receipts, and payments. Assist in preparing financial reports, statements, and budgets. Support month-end/year-end closing and audits. Manage expense reports and ensure documentation accuracy. Perform general administrative and accounting support tasks. Requirements: 1–2 years of accounting experience. Proficiency in Tally software. Basic knowledge of accounting principles and financial reporting. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Work Location: In person

Role Overview: We are seeking a creative and skilled Freelance Jewellery Designer with 2–3 years of experience in designing high jewelry , with Morden Appel . The ideal candidate should be proficient in, manual sketching, and digital tools like Procreate and CorelDRAW and CAD knowledge. A strong understanding of orthographic views, 3D rendering, diamond grading, and gemstone assortment is essential. We are looking for someone with a passion for fine jewellery design and strong attention to detail. Female candidates are preferred for this role. Key Responsibilities: Create original jewellery designs based on brand direction, trends, and client briefs. Work on CAD software to develop technical drawings for manufacturing. Use tools like Procreate, CorelDRAW, and manual sketching to present creative concepts. Prepare orthographic and 3D rendered views for client presentations and production handoffs. Understand and incorporate jewellery-making techniques, diamond grading, and stone assortment into each design. Collaborate with the in-house design or production team to refine and finalize designs. Ensure that all designs align with brand aesthetics and market trends. Required Skills & Qualifications: 2–3 years of experience in jewellery designing (freelance). Proficiency in CAD designing tools (Rhino, Matrix, or similar). Strong skills in Procreate, CorelDRAW, and manual sketching. Knowledge of orthographic views and 3D rendering techniques. Basic understanding of jewellery production, diamond grading, and gemstone assortment. Attention to detail, creativity, and a strong design sense. Ability to work independently and meet project deadlines. Job Type: Freelance Contract length: 24 months Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Work from home Schedule: Day shift Work Location: In person

Job Summary: We are seeking a dynamic and customer-focused Business Development Executive to join our Navratan Gems growing team. The ideal candidate will be responsible for handling leads and converting them into successful sales through multiple communication platforms including email, WhatsApp, and inbound calls. This role is perfect for someone who enjoys engaging with people, understands customer needs, and is passionate about building lasting client relationships. Key Responsibilities: Handle incoming leads via calls, emails, WhatsApp, and other communication platforms. Understand customer needs and guide them through product details and offerings. Build rapport with clients to ensure trust and satisfaction throughout the buying process. Follow up on leads in a timely and professional manner to ensure maximum conversions. Coordinate with the operations and marketing team to ensure smooth client experience. Maintain daily updates on lead status and communications in the CRM system. Requirements: 0–1 year of experience in sales or client handling (Jewelry/luxury industry is a plus). Excellent communication skills in English (verbal and written). Confidence to handle clients independently and across various platforms. Basic computer knowledge (Excel, email handling, and WhatsApp business). Positive attitude, willingness to learn, and a customer-first approach. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Language: English (Preferred) Work Location: In person

Job Summary: We are seeking a dynamic and customer-focused Business Development Executive to join our Navratan Gems growing team. The ideal candidate will be responsible for handling leads and converting them into successful sales through multiple communication platforms including email, WhatsApp, and inbound calls. This role is perfect for someone who enjoys engaging with people, understands customer needs, and is passionate about building lasting client relationships. Key Responsibilities: Handle incoming leads via calls, emails, WhatsApp, and other communication platforms. Understand customer needs and guide them through product details and offerings. Build rapport with clients to ensure trust and satisfaction throughout the buying process. Follow up on leads in a timely and professional manner to ensure maximum conversions. Coordinate with the operations and marketing team to ensure smooth client experience. Maintain daily updates on lead status and communications in the CRM system. Requirements: 0–1 year of experience in sales or client handling (Jewelry/luxury industry is a plus). Excellent communication skills in English (verbal and written). Confidence to handle clients independently and across various platforms. Basic computer knowledge (Excel, email handling, and WhatsApp business). Positive attitude, willingness to learn, and a customer-first approach. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Morning shift Language: English (Preferred) Work Location: In person