Building strong client relationships: Trust and transparency. Key Responsibilities: Client Relationship Management: Building and maintaining strong, long-lasting relationships with clients. Service Delivery Coordination: Ensuring that clients receive the services they need, on time and to their satisfaction. Issue Resolution: Addressing client inquiries, requests, and escalations promptly and effectively. Strategy Development: Creating and implementing strategies to enhance client satisfaction and support sales goals. Team Leadership: Supervising and mentoring client service representatives, fostering a positive and productive team environment. Performance Monitoring: Tracking and analyzing client performance, identifying areas for improvement and growth opportunities. Revenue Growth: Identifying opportunities to upsell and cross-sell services to existing clients. Essential Skills: Communication and Interpersonal Skills: Effectively communicating with clients and internal teams, building rapport and trust. Problem-Solving and Analytical Skills: Identifying and resolving client issues, developing solutions that meet their needs. Sales and Marketing Skills: Understanding client needs and identifying opportunities to increase revenue. Leadership and Management Skills: Supervising and motivating a team, delegating tasks, and ensuring team performance. Technical Proficiency: Utilizing customer relationship management (CRM) software and other relevant tools.
Company Description ADKAMP is a Marketing Services & Solutions Agency providing strategic, creative, and tactical marketing solutions. We emphasize Ninja Marketing practices, listening to target audiences to deliver resonant brand messages through designs, content, events, and campaigns. Our goal is to add value to brands by enhancing customer experiences from awareness to retention. Despite being a relatively young company, our creative and execution capabilities have earned us the trust of both young start-ups and established brands. Role Description This is a contract role for a Business Development Manager based on-site in Jasola, Delhi. The Business Development Manager will be responsible for identifying new business opportunities, developing strategic partnerships, and managing client relationships. Day-to-day tasks include conducting market research, preparing and delivering presentations, negotiating contracts, and coordinating with internal teams to ensure timely execution of projects. Qualifications Experience in Business Development, Client Relationship Management, and Strategic Partnerships Skills in Market Research, Sales Strategy, and Contract Negotiation Excellent communication, presentation, and interpersonal skills Strong organizational and time-management skills Ability to work independently and collaboratively within a team Bachelor's degree in Business Administration, Marketing, or related field Experience in the marketing or advertising industry is a plus
We’re Hiring – Sales Trainer (PAN India) Requirements: ✅ Strong knowledge of Excel (able to create reports & dashboards) ✅ Passionate about fieldwork & travelling ✅ Minimum 1 year of experience (preferably in FMCG) ✅ Excellent communication & training skills Location: PAN India Urgent Requirement If you’re enthusiastic, data-driven, and love working with people — we’d love to hear from you! 📩 Send your resume to: hrm@adkamp.com