Sales Team Lead

Role : Team Lead- Loan Marketplace-Home Loan/LAP

What is Muthoot FinCorp ONE

Muthoot FinCorp ONE, is a fintech startup, building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and Remittance.

Our products are designed to ensure a simple, reliable, and responsive financial environment for our customers. Envisioned to be the most trusted financial service provider, our app has an easy-to-use interface aimed to enhance user experience and comfortable navigation.

Our promoter, Muthoot FinCorp Ltd., is one of the most reputed names in the Fintech industry and has the customers' trust in diverse segments like Financial Services, Automotive, Hospitality, Alternate Energy, Real Estate, and Precious Metals.

In our quest to build teams across diversified domains, we recently acquired Paymatrix, an award-winning start-up founded in 2016. It has helped us venture into rent and rent-related payments and other vendor payments using credit cards. Currently, we are working on transforming Paymatrix into a Virtual POS platform.

Muthoot FinCorp ONE believes in an ownership driven startup culture, where cumulative success is paramount, and each team member is valued and nurtured.

What can you expect

Build the future, Today -

Perks & other benefits -

Work with the brightest minds in the industry -

Dynamic work environment: Stable yet exciting -

Fast-paced growth -

Responsibilities:

Team and performance Management

• Lead, motivate, and manage a team handling of approximately 12 agents for Affordable Housing and Micro Lap
• Drive team performance to meet or exceed monthly and quarterly loan disbursement and revenue targets
• Monitor individual and team productivity, focusing on quality of client interactions and loan conversion rates.

Training and coaching

• Provide coaching, training, and performance feedback to team members to enhance skills and productivity.
• Well groomed on legal and Technical aspects of Property and able to coach the team on same

Escalation handling

• Resolve escalated customer issues and ensure high levels of customer satisfaction

Loan process management

• Oversee end-to-end loan processing activities ensuring timely and accurate loan approvals, documentation, and disbursal in compliance with company policies and regulatory guidelines.
• Implement and enforce risk management practices to minimize defaults and maintain portfolio quality.

Collaboration

• Collaborate with credit, compliance, teams to ensure smooth loan lifecycle management.
• Maintain strong relationships with internal stakeholders and external partners to facilitate business growth and operational efficiency.

Data Management

Key skills:

• Team leadership and people management
• Understanding of Legal and valuation of property
• Loan processing and credit evaluation
• Customer relationship Management
• Performance monitoring and reporting
• Risk and compliance management
• Problem-solving and decision-making
• Experience of 5+ yrs Experience in Loan against property
• Any Graduation is mandatory

???? Excited So are we! Apply now to be a part of our incredible workforce!