Sales & Support Specialist

4 - 6 years

3 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Ensuring client's satisfaction as per the SLAs.

2. Handling voice calls from client's and providing them with a good support so that their query can be resolved.

3. Should be aware about US culture.

4. Good knowledge on MS-Word, MS-Excel and MS-PowerPoint skills.

5. Should have excellent communication skills.

6. Should be a quick learner.

7. Should have the confidence to represent the product in front of the clients.

Job Responsibilities: -

1. Providing splendid client's service to client in a friendly and courteous manner at all times.

2. Providing the Demos of the product to the client.

3. Follow-up with the existing clients via calls and emails.

4. Should be well versed in B2B market.

US Shift-

Shift timings- 7 PM to 4 AM or 8 PM to 5 AM

Benefits:-

Transport allowance

Free Meal

Employee - friendly cooperate work culture

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