Sales Specialist

Company Description

FORWRD is India's trusted, zero-commission digital freight platform. It empowers transporters and brokers to connect seamlessly, post loads privately to trusted networks or the open market, find verified fleets, and reduce empty returns, ensuring privacy and maximizing profits.

Role Description

This is a full-time remote role for a Sales Specialist. The Sales Specialist will be responsible for prospecting and connecting with potential clients, managing customer relationships, and maintaining a high level of customer satisfaction. Key responsibilities include educating clients about the FORWRD platform, managing sales processes, training clients on platform usage, and ensuring successful onboarding experiences.

Qualifications

• Excellent Communication and Customer Service skills
• Proven Sales and Sales Management experience
• Ability to train clients on platform usage and processes
• Strong interpersonal skills and capacity to work independently
• Experience in the logistics or transportation industry is a plus
• Meet sales targets through lead generation & conversion
• Conduct business research to identify opportunities
• Collaborate with marketing team on campaigns & strategies