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Sales Operations Manager

Sales Operations Manager

BMC Software

10 - 14 years

0 Lacs

pune maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

sales operations people management salesforce eloqua data management reporting analytics stakeholder management automation standardization gtm systems management revenue technology crm platforms seismic gainsight leadtocash workflows aigenai technologies global matrix organization ai

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value by unlocking human and machine potential. As part of the Technology and Automation team, you will play a crucial role in enabling recurring revenue growth, customer centricity, operational efficiency, and transformation through actionable insights and value realization. You will be contributing to BMC's success by overseeing and optimizing the GTM platform tools stack and collaborating cross-functionally with various business units. Key Responsibilities: - Oversee and optimize the GTM platform tools stack, including Salesforce, Seismic, Eloqua, Gainsight, and related systems - Collaborate cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions - Conduct regular platform audits, identify gaps, and implement process improvements for enhanced operational efficiency - Provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts - Define and enforce best practices for system governance, data compliance, and security - Drive automation and standardization initiatives to improve business processes and define operational standards - Manage vendor evaluations, negotiations, and relationships for GTM platform tools and related investments - Stay updated with the latest technology trends, evaluate buy vs. build decisions, and foster a culture of innovation Qualifications Required: - Minimum 10 years of experience in GTM systems management, sales operations, or revenue technology roles - At least 2 years of people management experience - Expertise in CRM platforms (Salesforce required) and integrated GTM tools (Seismic, Eloqua, Gainsight, etc.) - Strong understanding of revenue operations processes - Hands-on experience with data management, reporting, and analytics - Exposure to AI/GenAI technologies is desirable - Strong analytical mindset and excellent communication skills - Highly adaptable, self-motivated, and comfortable working in a fast-paced environment About the Company: BMC's culture is built around its people, with over 6000 brilliant minds working together globally. The company values authenticity and encourages diverse talent to join the team. In addition to competitive salaries, BMC offers a variable plan and country-specific benefits to ensure fair and transparent compensation practices. If you've had a break in your career, BMC welcomes candidates looking to re-enter the workforce. Visit the BMC website for more information on the Returnship program and how to apply.,

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Sales Operations Manager