Sales Operations Manager

Ace Finepack Private Limited is a trusted leader in industrial packaging machinery and coding solutions across India, serving key industries such as FMCG, pharma, and manufacturing with high-quality products and dedicated service. We are currently seeking a dynamic Sales Operations Executive to oversee corporate sales operations, handle client orders from MNCs nationwide, support marketing initiatives, and facilitate internal coordination for efficient execution. This in-house role, based at our Cochin corporate office, entails managing and finalizing high-value orders from corporate clients and MNCs throughout India. The position involves direct negotiations, team coordination, occasional client visits, and collaboration with marketing efforts, including social media. Key Responsibilities: - Manage B2B and MNC client orders for high-value packaging machinery nationwide. - Oversee end-to-end sales coordination, including inquiries, quotations, order processing, pricing negotiations, and closure. - Lead and facilitate internal coordination among sales, technical, service, and dispatch teams. - Independently make commercial decisions within established guidelines to secure deals. - Acquire and maintain comprehensive product knowledge of all Ace Finepack packaging and coding machines. - Collaborate with the marketing team and external partners for social media promotions and digital visibility. - Generate sales reports, update CRM systems, and regularly monitor pipeline progress. - Conduct customer visits, product presentations, or virtual demonstrations as needed. - Identify opportunities for upselling and cultivate long-term customer relationships. - Potentially supervise or assist a small in-house team for sales support and order fulfillment. Candidate Profile: Education: - Bachelor's degree in Engineering, Business, or Commerce. - MBA in Sales or Marketing is desirable. Experience: - 3-8 years of experience in B2B/corporate sales, sales operations, or industrial capital equipment. - Previous experience working with MNC clients and handling high-value sales is advantageous. Skills & Competencies: - Proficient communication, negotiation, and team management skills. - Ability to handle high-pressure deadlines and multiple stakeholders effectively. - Familiarity with CRM systems, Microsoft Excel, and basic ERP tools. - Understanding of or interest in industrial machines/packaging solutions. - Exposure to social media coordination or marketing support is a plus. - Willingness to travel for customer visits as required. Job Type: Full-time Benefits: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Fixed shift - Weekend availability Additional Benefits: - Performance bonus - Quarterly bonus Experience: - Telemarketing: 2 years (Preferred) Location: - Ernakulam, Kerala (Preferred) Work Location: In person,