Sales & Marketing Manager

Job Title: Sales & Marketing Manager

Company: TailorWorks Private Limited (formerly Darzi On Call)

Location: Delhi (On-Site)

Industry: Luxury & Premium Fashion | Bespoke Tailoring (B2C & B2B)

Experience Required: 4–6 Years in Fashion Sales, Client Acquisition, and Marketing Execution

Reports to: Chief Growth Officer / Head of Marketing & Brand Strategist

About TailorWorks

TailorWorks is India’s leading bespoke fashion company serving discerning clients through custom tailoring, designer-led services, and luxury clothing manufacturing. With a blend of heritage craftsmanship and modern innovation, we cater to both individuals and institutions across India and global markets.

Role Overview

We are seeking a results-driven Sales & Marketing Manager to drive customer acquisition, lead generation, and marketing execution across both B2C and B2B channels. This role combines relationship management, field sales, online campaign coordination, and brand-aligned marketing efforts. You will work closely with the design, production, and marketing teams to deliver sales growth and client satisfaction.

Key Responsibilities

Sales & Business Development

• Drive B2C sales through appointments, store visits, and doorstep service promotions

• Identify and convert new B2B clients—hotels, media houses, corporates, designers, and uniform buyers

• Follow up with incoming leads, qualify prospects, and close sales through structured follow-ups

• Maintain CRM records and ensure pipeline visibility and reporting

Client Relationship Management

• Build strong relationships with clients by understanding their preferences and personalizing service

• Coordinate with design and production teams to ensure seamless service delivery

• Ensure high levels of satisfaction, repeat business, and referrals

Marketing Execution

• Implement local marketing campaigns—events, exhibitions, referrals, print media, and housing societies

• Support digital marketing efforts with performance feedback and content inputs

• Collaborate with the marketing team for lead generation and brand promotion activities

• Assist in identifying marketing opportunities, media placements, and offline visibility initiatives

Sales Planning & Reporting

• Monitor daily, weekly, and monthly sales targets and drive achievement

• Generate periodic reports on client trends, campaign performance, and business insights

• Recommend improvements to increase conversion rates and retention

Who You Are

• Sales-oriented with a deep appreciation for luxury fashion and premium service

• Skilled in both field and digital sales, with hands-on client handling experience

• Organized, proactive, and result-focused with strong interpersonal communication

• Able to multitask across B2B and B2C sales environments with attention to quality

Key Requirements

• 4–6 years of experience in luxury fashion, retail, or lifestyle sales & marketing

• Strong presentation and negotiation skills

• Fluency in English and Hindi; regional languages a plus

• Comfortable using CRM tools and coordinating with cross-functional teams

• Experience in handling both consumer clients and institutional buyers preferred

What You Get

• Opportunity to work with one of India’s most innovative bespoke fashion houses

• Direct contribution to revenue and brand growth across domestic and global markets

• Dynamic work environment with creative freedom and entrepreneurial exposure

• Growth path toward senior leadership in sales, marketing, or business development