Sales Manager

Job Description

Sales Target Drive the Sales Targets month on month as per Intake. Monitor and manage the sales pipeline to ensure a steady flow of opportunities. Forecast accurately sales metrics, track conversion rates, enrolments, deposits and lead to app, app to deposit, deposit to enrolment. Analyze sales performance against targets and identifying areas of improvement. Team Collaboration Ensure seamless communication to enhance collaboration and effective teamwork to achieve business objectives of the Student Advisory function. Ensure uniformity in sales approaches within the teams, to maintain consistency of results. Performance Management and Analytic Tracks and manages key performance indicators of the teams to assess team performance to ensure monthly targets are met. Evaluate team leaders/managers performance by conducting monthly reviews, provide guidance, to achieve monthly business targets. Analyze sales data to identify trends and gaps, to optimize processes. Operational Excellence Maintain standard operating procedures to ensure consistency to achieve uniformity across all student advisory teams. Product Knowledge Ensure teams are trained and certified on the various products prior to calling. Ensure that teams are trained and there are effective mock calls and OJT prior to going live. Conduct periodic Product knowledge tests to ensure that the teams are highly proficient In product features. Stay informed about best practices and emerging trends in the international education market, student support services. Implement innovative approaches to continuously improve sales and student support services Team Management Interview and select the right student advisors based on skill knowledge and cultural fitment. Provide guidance to the Team Leaders to achieve the agreed targets and ensure that 90% of team members meet or exceed their performance targets. Create a positive and motivating environment to enhance engagement to ensure team cohesiveness and goal attainment. Resolve conflicts by addressing issues, to ensure a positive work environment. Identify potential attrition and retain top talent. Keep the team informed by communicating updates to foster open communication.