Sales Manager (System integration and tape migration)

Position Summary:

• This position is held by an experienced personnel who aids and supports Sales and Business Development function in procuring customers and retaining it by managing acquired and about to acquire customers. This position strives to rope in new business development and also manage existing accounts thereby adding more revenue toTucuxi.
• This is a mid-to-senior leadership position, reporting to senior management, focused on aligning sales and business-growth strategies with company objectives

Core Responsibilities:

• Research and identify new market opportunities – scout for new customers
• Drive full sales cycles with both existing and new clients
• Provide products, services and solutions walk through / presentation, pre-sales support, negotiate contracts
• Build and maintain channels/dealer relationship
• Maintain sales pipelines / funnel, forecasts, and dashboards
• Ensure client satisfaction post-delivery
• Spread brand awareness via establishment of excellent rapport with customers as deemed appropriate
• Closing deals (75% ) handed over by functional Head and also manage the account for day to day services, services and products requirement
• Coach sales freshers / interns on daily basis till transfer of deals to account management or maintain accounts as decided
• Manage customer data by mapping who is who in customer organization – always readily available and updated on drive very promptly for easy retrieval
• Extensive use of data base and make use of innovating sales approaches by optimizing the usage of data at hand / or collated
• Engage in direct sales for enterprise solutions by evaluating prospective customers
• Setting timelines for closures and follow up on agreed by coordinating internally with Procurement and Logistics team.
• Track the payment and send timely reminders to receive the same as per SLAs
• Oversee daily tracker for services, solutions and products as required by customers and post follow up actions initiated till close looped – regular tasks on daily basis ( 60% of time)
• Meet and exceed sales targets set for products, services and solutions
• Identify attractive channels to market, strategic partners, advertising and PR tactics
• Provide relevant and pertinent information to Sales Head, Tech team, Procurement in accordance with requirement of the customer and disseminate the same to customer appropriately.
• Ensure customers are happy with day to day deliverables and proactively prevent escalations
• Ensuring proper transfer of information till the lead materialize into customers and working relentlessly to manage the acquired account by ensuring no lapses in TAT
• Prepare cost and estimation prior for sending proposals and ensuring prompt follow up till closure
• Adept in using customer supplier portals for invoice procedures.
• Good understand the integration / eco system of how IT Infrastructure companies work – OEMs. Customers and Vendors / Suppliers
• Good understanding of computers, peripherals and server related sales.
• Market & Client Acquisition
• Identify new customers and target industries through research, cold calls, referrals, and networking
• Conduct client visits and technical sales pitches/demonstrations
• Strategic Planning & Sales Execution
• Draft and execute growth strategies that balance revenue generation with client satisfaction
• Manage full sales cycles: lead generation → proposal → negotiating → closing
• Stakeholder & Channel Management
• Cultivate dealer and SI (system integrator) relationships for extended reach
• Maintain strong OEM ties, especially with IBM
• Product Training & Pre-sales Support
• Organize and deliver training sessions and technical demos for clients.
• Assist customers with BOQ/BOM preparation and bid assistance
• Team Leadership & Collaboration
• Mentor and guide sales/pre-sales team members
• Coordinate with cross-functional teams—post-sale, logistics, finance, etc.
• Reporting & Documentation
• Maintain precise sales records, forecasts, contract docs, and dashboards .
• Customer Relationship Management- Ensure post-sales customer satisfaction and support

Other Skills Required:

• Knowledge and experience of working with MS Office and data analytics
• Internet savvy / social media handling with ease
• Good network in real time
• Good communication skills – English and any other regional languages will be added advantage

• Experience

  : 6–10 years in technical B2B sales or BD, ideally within IT hardware/software, automation, or electronic solutions

• Technical Understanding

  : Ability to grasp storage/back‑up technologies and prepare solutions.

• Education

  : Bachelor's in Engineering (e.g., ECE/CS) or Business development

• Core Skills

  :
• Cold calling, lead generation, and sales cycle management
• Presentation and negotiation
• Communication and client relationship management
• Analytical and problem-solving mindset

Interpersonal Skills

• Ability to multitask and experience of dealing with a demanding role and high-level workload – monotonous calling
• Ability to interact and convert leads into customers
• Communication skills – the ability to communicate well at all levels / stake holders
• Demonstrate a professional manner at all times and possess the ability to remain calm under pressure
• Self-motivated
• Ability to maintain a high level of discretion / confidentiality pertaining to data base

Typical Candidate Profile

• Whether senior-level: a seasoned techno-commercial “hunter”
• Match: A technical sales professional who thrives in an aggressive growth environment
• Ideal: Someone comfortable traveling/commuting, building new dealer networks, and closing technical B2B deals