Sales Manager (BFSI Sales)

Bureau

Come join us and help restore trust in online interactions!

What You'll Do

sales manager

Responsibilitāies:

• Build, lead, and mentor the Account Management team to ensure best-in-class customer experience.
• Drive customer retention, satisfaction, and revenue growth across key accounts.
• Develop strategic plans for top customers, including QBRs, product adoption roadmaps, and upsell opportunities.
• Serve as the executive sponsor and escalation point for high-value clients.
• Work cross-functionally with Sales, Product, and Engineering to translate customer feedback into roadmap priorities.
• Define and track key account health metrics to proactively manage risk and identify expansion potential.
• Establish scalable processes, playbooks, and success metrics for account management.
• Represent Bureau at client meetings, events, and in contract renewals/negotiations.

What You Bring

• 4-6 years in Account Management, Customer Success, or Strategic Partnerships in SaaS/Tech.
• Proven track record of managing large enterprise accounts and driving renewals and upsells.
• Deep understanding of SaaS business models, customer lifecycle, and stakeholder management.
• Excellent interpersonal, negotiation, and problem-solving skills.
• Strategic thinker who is also hands-on and data-driven.
• Experience working in fast-paced startups and navigating ambiguity.

Nice to Have

• Experience in identity, fraud prevention, fintech, or regulatory tech domains.
• Familiarity with CRM tools (e.g., Salesforce, Gainsight, HubSpot).
• Exposure to global markets and clients.

Why should you choose us?

Your growth is our responsibility.

We emphasise on learning and development over material perks and are happier to nourish your mind. If there's a book, course, or program that enhances your work at Bureau, feel free to pursue it—we'll take care of the financial aspect.

We believe in flat structures

While we do have designations and reporting managers, our structure fosters a lot more freedom. You can collaborate with anyone, explore job rotations, transition between different projects, and express your opinions openly to whomever you choose.

Homegrown Leaders

Our nurturing environment and specialized programs, like ElevateEngg, have led to success stories where even interns grow into impactful leadership roles over time.